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Since downloading the latest version, I now have a colour difference on half the screen , vertically split in the centre.

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  • Last reply by FredMcD

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The left side of the screen is now an almost indiscernible very pale shade of blue, more noticeable on some pages than others. This is not a screen problem as it does not occur in IE or Chrome.

The left side of the screen is now an almost indiscernible very pale shade of blue, more noticeable on some pages than others. This is not a screen problem as it does not occur in IE or Chrome.

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: