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Since downloading the latest version, I now have a colour difference on half the screen , vertically split in the centre.

skodaman
skodaman
Posted

The left side of the screen is now an almost indiscernible very pale shade of blue, more noticeable on some pages than others. This is not a screen problem as it does not occur in IE or Chrome.

The left side of the screen is now an almost indiscernible very pale shade of blue, more noticeable on some pages than others. This is not a screen problem as it does not occur in IE or Chrome.
  • Question details
    Product Firefox
    Topic Fix slowness, crashing, error messages and other problems
    System Details
    • Windows XP
    • Firefox 33.1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • Version 5.38.6.0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Picasa plugin
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146
  • GEPlugin
  • Citrix Online App Detector Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 33.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.1/WINNT/en-GB/

Extensions

  • NoScript 2.6.9.3 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3}) (Inactive)
  • DVDVideoSoft YouTube MP3 and Video Download 4.3.3.16 ({ACAA314B-EEBA-48e4-AD47-84E31C44796C}) (Inactive)
  • eBay Sidebar for Firefox 3.1.5 ({62760FD6-B943-48C9-AB09-F99C6FE96088}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Norton Toolbar 2014.7.9.8 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Pixlr Grabber 2.1.4 ({d47a9f51-8281-43fa-f450-f28ef8735e9a}) (Inactive)
  • VideoDownloadConverter 5.71.2.58327 (4zffxtbr@VideoDownloadConverter_4z.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon Xpress 1250
  • adapterDescription2:
  • adapterDeviceID: 0x791e
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 2-2-2007
  • driverDate2:
  • driverVersion: 8.342.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'10.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'10.6']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1027072
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
  • browser.startup.homepage_override.buildID: 20141106120505
  • browser.startup.homepage_override.mstone: 33.1
  • browser.urlbar.autocomplete.enabled: False
  • dom.max_chrome_script_run_time: 40
  • dom.max_script_run_time: 40
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 33.1
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Arial
  • gfx.blacklist.suggested-driver-version: 10.6
  • media.gmp-gmpopenh264.lastUpdate: 1414747153
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415709621
  • network.cookie.cookieBehavior: 1
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415800688
  • places.history.expiration.transient_current_max_pages: 77134
  • places.history.expiration.transient_optimal_database_size: 123413954
  • plugin.disable_full_page_plugin_for_types: video/x-m4v,application/pdf,audio/AMR,audio/mid,audio/midi,audio/x-midi,audio/mpeg,audio/x-mpeg,audio/wav,audio/x-wav,image/pict,image/x-pict,audio/aiff,audio/x-aiff,application/x-mpeg,audio/basic,audio/x-caf
  • plugin.importedState: True
  • plugin.state.npctrl: 0
  • plugin.state.npdsplay: 2
  • plugin.state.npfacebookvideocalling: 0
  • plugin.state.npgeplugin: 2
  • plugin.state.npgoogletalk: 2
  • plugin.state.npo1d: 2
  • plugin.state.npsitesafety: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1414074168

Misc

  • User JS: Yes
  • Accessibility: No
Close
FredMcD
FredMcD
  • Top 10 Contributor
4271 solutions 59908 answers
Posted

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' ---------------- If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) https://forums.adobe.com/message/4468493#TemporaryWorkaround * disable hardware acceleration in the Flash plugin https://forums.adobe.com/thread/891337 See also: * http://kb.mozillazine.org/Flash#Troubleshooting