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How can i get popup blocker to keep the allowed sites that i add?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

Den2000
Den2000
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Here where I work, we have a site that opens in a popup window. I have added it to the popup exceptions list, but after a day or so, that site disappears from that allowed site list. Not sure what keeps going on. It's been doing this for a while, even on previous versions. The browser is on the most current version, 33.0, just FYI.

Any assistance would be greatly appreciated. Thank you.

Here where I work, we have a site that opens in a popup window. I have added it to the popup exceptions list, but after a day or so, that site disappears from that allowed site list. Not sure what keeps going on. It's been doing this for a while, even on previous versions. The browser is on the most current version, 33.0, just FYI. Any assistance would be greatly appreciated. Thank you.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Can you find a pattern to the disappearance? For example:

  1. Every time you exit Firefox it is cleared?
  2. Every time to shut down and restart Windows it is cleared?
  3. It is cleared on a schedule?

For #1, make sure Firefox is not set to clear too much history at shutdown.

"3-bar" menu button (or Tools menu) > Options > Privacy

If you have "Firefox will: Remember history" then there shouldn't be a problem. If you have "Firefox will: Use custom settings for history" then make sure "Clear history when Firefox closes" is NOT checked, or if it is checked, click the Settings button and make sure that Site Preferences are NOT set to be cleared.

For #2 and #3, utility, privacy and system cleaning software sometimes clean up browser settings beyond just clearing cookies. You may need to check their settings if you have one or more of these programs.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use cleanup software like CCleaner then check the settings for the Firefox application.

There is also software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.