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My deleted messages are not going into the file I created for them.

  • 3 replies
  • 2 have this problem
  • 23 views
  • Last reply by Matt

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Under settings I have set up messages to be deleted to go into the file I created for them. The messages are just disappearing and not going into any archived file. Where are they going and how do I fix the problem?

Under settings I have set up messages to be deleted to go into the file I created for them. The messages are just disappearing and not going into any archived file. Where are they going and how do I fix the problem?

All Replies (3)

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What exactly did you set up and how. It is hard to guess what went wrong when there is nothing to indicate what you did.

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I've been using thunderbird for over 4 years and have always had it set up for deleted messages to go into an archived folder. For some reason, for about a month now, my deleted messages are just disappearing. They are not going into any archived folder. I do not know where they are going or how to fix the problem. I've gone into settings and into message archives and checked the appropriate boxed but nothing has changed.

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your dealing with a synchronising protocol with the mail server. Can you be so sure nothing has changed on the server as you apparently are of your home machine? after all Thunderbird is only a part of the mail ecosystem you maintain.