Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

search the web from awesome bar

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

adrian8i
adrian8i
more options

I can't search the web from awesome bar, will return my internet provider page.

I can't search the web from awesome bar, will return my internet provider page.

Chosen solution

You may have an ISP that automatically redirects you to a search page if a DNS look up fails. This takes the control from Firefox to do a search. You can contact your ISP and ask for a DNS server to opt-out of that feature. You can check if there is a link on the search results page to go to your ISP and opt-out. You can set different DNS servers.

Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
more options

You were not clear about the problem.

Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You may have an ISP that automatically redirects you to a search page if a DNS look up fails. This takes the control from Firefox to do a search. You can contact your ISP and ask for a DNS server to opt-out of that feature. You can check if there is a link on the search results page to go to your ISP and opt-out. You can set different DNS servers.