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Messages in Inbox have dissappeared. Headers still there. How do I get messages back

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by Matt

Simes
Simes
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All going well then suddenly on 12 Sept Inbox messages all dissappeared. Message headers are still there but message content blank. All other folders: Sent, Drafts, etc are fine. How do I (Can I) get the messages back ? Have already trawled the web for an answer but no one seems to have a solution. I an not a techie so any suggestions at idiot level please ! Thanks, Simes

All going well then suddenly on 12 Sept Inbox messages all dissappeared. Message headers are still there but message content blank. All other folders: Sent, Drafts, etc are fine. How do I (Can I) get the messages back ? Have already trawled the web for an answer but no one seems to have a solution. I an not a techie so any suggestions at idiot level please ! Thanks, Simes

All Replies (6)

Matt
Matt
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look in your anti virus program for a file called inbox that it has quarantined.

Simes
Simes Question owner
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No joy. Both my wife's and my computers have the same problem - v. tedious ! Thanks for yr suggestion. Simes

Matt
Matt
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Help menu > troubleshooting information

Lets get your troubleshooting information copied to clipboard and pasted into a message here before we go on. It will save a lot of the 20 questions stuff.

hiramlund
hiramlund
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Simes said

All going well then suddenly on 12 Sept Inbox messages all dissappeared. Message headers are still there but message content blank. All other folders: Sent, Drafts, etc are fine. How do I (Can I) get the messages back ? Have already trawled the web for an answer but no one seems to have a solution. I an not a techie so any suggestions at idiot level please ! Thanks, Simes
hiramlund
hiramlund
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I have this problem too. HOW DO I SOLVE IT...help!

Matt
Matt
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Closing this a simes is apparently no longer with us.

@Hiramlund, you asked a question here today, I suggest you edit it or post further on the thread with this additional information. I am not discussing it here. But check your anti virus quarantine for files called inbox.