Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to import Mac address book into Thunderbird

more options

I have Address Book on my Mac and am trying to import it into Thunderbird. I have gone to Tools>Import>address books>text file. But when I try to choose Address Book in applications, it is not highlighted , so it is not an option to choose. I have also tried to export it into Thunderbird: In Address Book file>export>Export group vCard and again, when I go to choose Address Book in applications, it is not highlighted so it is not an option to choose.

I'm not sure what I am doing wrong. Help please.

I have Address Book on my Mac and am trying to import it into Thunderbird. I have gone to Tools>Import>address books>text file. But when I try to choose Address Book in applications, it is not highlighted , so it is not an option to choose. I have also tried to export it into Thunderbird: In Address Book file>export>Export group vCard and again, when I go to choose Address Book in applications, it is not highlighted so it is not an option to choose. I'm not sure what I am doing wrong. Help please.

All Replies (1)

more options

Close your Thunderbird completely and reopen it, still doesn't work

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.