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my wifes have an unwanted firefox update and now nothing can connect
firefox auto updated both mine and my wife's firefox and stopped connection to internet i was able to get out but my wife's newer comp couldn't reset and i cant remove firefox manually She gets couldn't find XPCOM no other program can connect
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So no internet connection for the whole computer?
Have you tried starting the computer in SafeMode to try and uninstall fully and then reinstall?