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I have multi email accounts in TB but all mail goes to one account...Why?

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

scotthardenbergh
scotthardenbergh
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I have multiple email accounts in TB on my MAC but all the email goes to the first account listed. These are not my real account names but here is an Example: 

scott@gmail.com

bob@bigcommerce.com sarah@bigcommerce.com

All email goes to the scott@gmail.com account in TB. I want the emails that are address to bob@bigcommerce.com to populate in the bob@bigcommerce.com inbox. I want the emails that are address to sarah@bigcommerce.com to populate in the sarah@bigcommerce.com inbox.

How do I fix this?

I have multiple email accounts in TB on my MAC but all the email goes to the first account listed. These are not my real account names but here is an Example: scott@gmail.com bob@bigcommerce.com sarah@bigcommerce.com All email goes to the scott@gmail.com account in TB. I want the emails that are address to bob@bigcommerce.com to populate in the bob@bigcommerce.com inbox. I want the emails that are address to sarah@bigcommerce.com to populate in the sarah@bigcommerce.com inbox. How do I fix this?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Sounds like you have selected them to use a different Inbox or maybe a Global Account (Local Folders.)

check this: Tools > Account Settings > Server Settings for the mail account or 3bar menu icon > Options > Account Settings > Server Settings

click on 'Advanced' button Select: 'Inbox for this servers account' click on OK

You would need to do this for each mail account.