Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error in field "sender"

more options

Hi! For several weeks I get letters from different clients from site teamwork.tsom, but in the mail client I have displayed the same first and last name of the sender. Screenshot http://joxi.ru/RkepU_3JTJAXYyTrW64

I already wrote in support of "teamwork", but they said that this is a problem from the mail client.

Please help me solve this problem!

Hi! For several weeks I get letters from different clients from site teamwork.tsom, but in the mail client I have displayed the same first and last name of the sender. Screenshot http://joxi.ru/RkepU_3JTJAXYyTrW64 I already wrote in support of "teamwork", but they said that this is a problem from the mail client. Please help me solve this problem!

Chosen solution

Find the entry for this email address in your address book and delete the display name for it. The first time you store this address with that client's name is the name it will display anytime this address appears.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Find the entry for this email address in your address book and delete the display name for it. The first time you store this address with that client's name is the name it will display anytime this address appears.