Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Latest update has screwed up connection to IMAP server.

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Viking55

more options

The latest update to Thunderbird seems to have changed something so that the connection to IMAP Server times out. Any new messages that downloaded but weren't viewed has "Loading Message" in status bar. When it finally disappears downloadable content (web linked) does not show. In addition, I can no longer send emails. The server times out. Worked fine yesterday.

The latest update to Thunderbird seems to have changed something so that the connection to IMAP Server times out. Any new messages that downloaded but weren't viewed has "Loading Message" in status bar. When it finally disappears downloadable content (web linked) does not show. In addition, I can no longer send emails. The server times out. Worked fine yesterday.

Modified by Viking55

Chosen solution

To diagnose problems with Thunderbird, try the following:


If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

To diagnose problems with Thunderbird, try the following:


If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
more options

The problem seems to have resolved itself. I initially did a reboot just to see if that made a difference. It didn't. Then I shut down and left for a while to enjoy the real world. When I came back and booted up half the day later Thunderbird worked like always and is fine this AM. Go figure.

more options

Thanks for the hint, Matt. Much appreciated.