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Mailbox-IN is full, delete old email and comprimeren. But I have 5Gb free space.

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  • Last reply by drejansen

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yesterday, Dropbox problem, got all space on C drive. So message was 0 kb space at C:\ drive. I changed it, now again 5GB space.

Now Thunderbird has problem with 1 of my 5 in-mail boxes. (It's the biggest one with 30000emails) 1. I indexed it again, 2. I cleaned it up spam/unwished email... made 3000email deletion. 3. archive/Comprimeren will not work...it's known -never worked.

smaller email account work well, get also fresh email. but biggest account not. it's my business account. please help asap.

yesterday, Dropbox problem, got all space on C drive. So message was 0 kb space at C:\ drive. I changed it, now again 5GB space. Now Thunderbird has problem with 1 of my 5 in-mail boxes. (It's the biggest one with 30000emails) 1. I indexed it again, 2. I cleaned it up spam/unwished email... made 3000email deletion. 3. archive/Comprimeren will not work...it's known -never worked. smaller email account work well, get also fresh email. but biggest account not. it's my business account. please help asap.

Chosen solution

ok, I will do. I deleted the index file of biggest mailbox, build index again, made full compact all maps. restarted thunderbird, than mail started again. problem solved. (I needed my mail urgently) I will rebuild several maps. tnx

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The Inbox should be used as an Inbox and not as a general storage. It should be kept low in email numbers.

When emails are downloaded, they are written one after the other into a single file. So you have 30,000 emails in a single file. That is huge and highly risky if that folder becomes corrupted., especially a business account. Make some new folders with relevant names, like Clients or a specific topic, Orders, etc and then move emails into those folders to organise them like a filing system.

When the Inbox is empty, right click on Inbox and select 'Compact'. Compacting is not compressing or zipping. It removes 'marked as deleted' emails.

Info on how to maintain a healthy Thunderbird

Info on Compacting:

Archiving: Set up your Archiving Options.

  • Tools > Account Settings > Copies & Folders' for the mail account
  • Message Archives:
  • select 'keep message archives in:

If POP mail account

  • select: Archives folder on mail account name

If IMAP mail account

  • select: Other and Archives folder on mail account.
  • Click on 'Archives Options' button
  • select 'monthly archived folders'
  • check the box 'Keep exisitng folder structure of archived messages'
  • click on OK

Click on OK to save changes to Account settings.

Then select a folder, highlight all emails older than a month, they will appear as 'conversations' in the Message pane. Click on 'Archive' button.

Suggest you organise your emails into suitable folders first and do not try to Archive thousands of emails in one go. Archiving is not a backup, it will help to reduce file size, you will still be able to see all emails via the Archives folder.

Make sure you make a regular backup of your Profile folders:

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Chosen Solution

ok, I will do. I deleted the index file of biggest mailbox, build index again, made full compact all maps. restarted thunderbird, than mail started again. problem solved. (I needed my mail urgently) I will rebuild several maps. tnx