Unhelpful Documents

Article Total Votes Helpfulness
Cannot Send Messages 34
2.9%
Firefox can't load websites but other browsers can 93
10.8%
Cannot receive messages 57
10.5%
What to do if Firefox won't play any sounds 58
12.1%
Configuration Options for Folders 11
0.0%
Configuration Options for Attachments 11
0.0%
Recover lost or missing Bookmarks 39
12.8%
Frequently Asked Questions 43
14.0%
Problems with email and how to find help 37
13.5%
Websites don't load - troubleshoot and fix error messages 63
15.9%
Configuration Options for Downloading Messages 20
10.0%
Re-enable add-ons that were disabled when updating Firefox 36
13.9%
Configuration Options for Receiving Messages 9
0.0%
Uninstall Thunderbird from your computer 30
13.3%
New in Thunderbird 31.0 14
7.1%
Can't add, change or save bookmarks - How to fix 14
7.1%
Configuration Options for Sending Messages 8
0.0%
Changes to toolbars and window sizes are not saved 12
8.3%
Firefox does not work - Common fixes to get you back up and running 12
8.3%
Configuration Options for Security 11
9.1%
Configuration Options for Tags 6
0.0%
Vacation Response 10
10.0%
How to Use Attachments 10
10.0%
Hyperlinks in Messages Not Working 5
0.0%
Thunderbird and Logjam 19
15.8%
Switching to Thunderbird 9
11.1%
How can I get help with my Thimble project? 4
0.0%
Configuration Options for Writing Messages 4
0.0%
How to reset the default user agent on Firefox 8
12.5%
Websites show a spinning wheel and never finish loading 21
19.0%
Print List of Messages 3
0.0%
Add Search Engine to Open Search 3
0.0%
Add and manage calendars 3
0.0%
Firefox Sync troubleshooting and tips 38
21.1%
Keyboard Shortcuts for Searching 7
14.3%
Change your Firefox search settings on Windows 10 11
18.2%
Firefox keeps crashing at startup 28
21.4%
How do I create a project with multiple files? 2
0.0%
Quick Filter Toolbar 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuring Certificates 2
0.0%
Thunderbird and AT&T 2
0.0%
Firefox Support troubleshooting guide 2
0.0%
Unable to log in to websites that use signText on Firefox 2
0.0%
Moving Thunderbird Data to a New Computer 45
22.2%
Fix common audio and video issues 32
21.9%
Websites look wrong or appear differently than they should 19
21.1%
Firefox crashes - asking for support 6
16.7%
Firefox uses too many CPU resources - How to fix 27
22.2%
Firefox repeatedly opens empty tabs or windows after you click on a link 10
20.0%
How to Install and Use another Language in the Dictionary on Thunderbird 10
20.0%
How to fix preferences that won't save 14
21.4%
Cannot remove an add-on (extension or theme) 14
21.4%
What happened to the Status Bar? 18
22.2%
Firefox hangs or is not responding - How to fix 43
23.3%
Setting the Screen Lock 1
0.0%
Firefox 3.6 is no longer supported 1
0.0%
Do I need an account to publish a project using Thimble? 1
0.0%
Can I create a single account for all of the students in my classroom to use? 1
0.0%
What's new in the August 31, 2015 release? 1
0.0%
Use gestures in Firefox for Android 1
0.0%
What is a Webmaker Mentor? 1
0.0%
ISP Database 1
0.0%
Mozilla Crash Reporter TB 1
0.0%
How to answer escalated questions 1
0.0%
Where can I go for technical help? 1
0.0%
How can I personally display Open Badges? 1
0.0%
Configuration Options for Startup 1
0.0%
Configuration Options for Identity 1
0.0%
Thunderbird makes unrequested connections 1
0.0%
Firefox for Android for Support Forum Contributors 1
0.0%
Using Saved Searches 1
0.0%
Switch or quit apps 1
0.0%
Save battery power 1
0.0%
Ringer, sound and vibrate settings 1
0.0%
Keyboard settings 1
0.0%
Installing Lightning into Thunderbird 5
20.0%
Safe Mode Thunderbird 5
20.0%
Forum Response - How do I send tabs to other devices using sync 5
20.0%
Where can I go for help? 5
20.0%
Fix problems that cause images to not show 21
23.8%
How do I restore my tabs from last time? 29
24.1%
Fix video and audio playback problems on Firefox for Windows 41
24.4%
Home page with pipe character opens extra tabs when Firefox starts 4
25.0%
Contact Firefox OS carrier support 4
25.0%
Where can I go for support? 4
25.0%
Viewing All Body Parts 4
25.0%
Cannot delete messages 20
25.0%
Sending and Receiving Messages on Thunderbird 15
26.7%
The thumbnails on the New Tab page are missing - how to get them back 11
27.3%
ISP Configuration Settings 7
28.6%
Add-Ons and Extensions FAQ 7
28.6%
Thunderbird and Sympatico 3
33.3%
Add context to your Firefox Hello conversations 3
33.3%
How to save a page as a PDF on Firefox for Android 3
33.3%
Use mouse shortcuts to perform common tasks in Firefox 3
33.3%
How to hide the tab strip when you only have one tab 3
33.3%
Adding music 3
33.3%
Warning Unresponsive plugin - What it means and how to fix it 30
26.7%
Fix problems connecting to websites after updating Firefox 118
26.3%
HTML5 audio and video in Firefox 18
27.8%
Standalone address book 75
26.7%
Clear browsing history and cookies 52
26.9%
How to Customize Toolbars 10
30.0%
Norton Toolbar won't work with Firefox version 41 10
30.0%
Firefox uses too much memory (RAM) - How to fix 44
27.3%
Signing out using Persona 6
33.3%
Global Search 6
33.3%
Configuration Options for Filtering Messages 6
33.3%
Configuring Email Aliases 6
33.3%
Set alarm clock 6
33.3%
Configuration Options for Search 6
33.3%
Configure Origin Address for Multiple Gmail Accounts 6
33.3%
Firefox Hello can't access my camera or microphone 21
28.6%
Navigation buttons like back, home, bookmarks and reload are missing 17
29.4%
Wrong home page opens when I start Firefox - How to fix 139
27.3%
Using the Lightning Calendar Add-on 9
33.3%
How can I share my Thimble projects? 5
40.0%
Restore the default Smart Bookmarks Folders 5
40.0%
Using Identities 5
40.0%
Changing the Date or Time of an Event 5
40.0%
Firefox doesn't save web form entries 5
40.0%
Tracking protection in Firefox OS 5
40.0%
The Add-on Bar gives you quick access to add-on features 16
31.2%
Firefox won't start - find solutions 78
28.2%
Keyboard Shortcuts TB 8
37.5%
Customizing the Start Page 8
37.5%
Inviting Other People to Events 8
37.5%
Unable to install add-ons (extensions or themes) 26
30.8%
Fix printing problems in Firefox 32
31.2%
Changing calendar preferences 7
42.9%
Configuring Lightning 7
42.9%
What to do when searches take you to the wrong search website 7
42.9%
Exporting and sharing a calendar 7
42.9%
Use bookmarklets to quickly perform common web page tasks 7
42.9%
Manual Account Configuration 42
31.0%
How to print web pages in Firefox 34
32.4%
Addressing an Email 23
34.8%
FAQ Changing IMAP to POP 9
44.4%
View all Hotmail or Outlook emails 9
44.4%
How to allow Java on trusted sites 49
32.7%
Remove websites from the Awesome Bar suggestions 12
41.7%
New Email Address 15
40.0%
Connectivity or crashing issues after Firefox 43 update 233
31.3%
Maildir in Thunderbird 11
45.5%
"Firefox is already running but is not responding" error message - How to fix it 37
35.1%
Flash videos won't play full screen 14
42.9%
How to use a Virtual Card (vCard) 14
42.9%
Firefox and other browsers can't load websites 43
34.9%
Message List Columns 33
36.4%
Secure Website Certificate 20
40.0%
What happened to the Add-on Bar? 20
40.0%
Use the QuickTime plugin to play audio and video 20
40.0%
Tab preferences and settings 42
35.7%
"This Connection is Untrusted" error message appears - What to do 83
33.7%
How to fix the Update Failed error message when updating Firefox 13
46.2%
Firefox 43.0.3 startup crash with G DATA security software 13
46.2%
How to run Firefox when your profile is missing or inaccessible 35
37.1%
Master Password 38
36.8%
Configuration Options for Viewing Messages 38
36.8%
Disable Pocket for Firefox 25
40.0%
Warning Unresponsive script - What it means and how to fix it 152
33.6%
Use the Firefox sidebar to access bookmarks, history and social features 15
46.7%
Block and unblock websites with parental controls on Firefox 54
37.0%
Firefox is stuck in Safe Mode 19
47.4%
Using Lightning with Google Calendar 45
40.0%
Firefox is slow - How to make it faster 49
40.8%
Fix login issues on websites that require a username and password 23
47.8%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 34
44.1%
Where is the "Pocket for Firefox" button? 28
46.4%
Configuration Options for Updates 38
44.7%
What is plugin-container 27
48.1%
Create and manage your contacts list on Firefox Hello 29
48.3%
Add, delete and view bookmarked webpages in Firefox for Android 37
45.9%
I've lost my Firefox Sync account information - What to do 34
47.1%
Server Not Found - Troubleshoot connection problems 31
48.4%
Upgrade your graphics drivers to use hardware acceleration and WebGL 52
44.2%
Change what Firefox does when you click on or download a file 44
45.5%
Mozilla Crash Reporter 38
47.4%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 67
44.8%
Configure firewalls so that Firefox can access the Internet 81
44.4%
Configure Windows Firewall to allow Firefox access to the Internet 134
42.5%
Usernames and passwords are not saved 47
48.9%
What happened to the File, Edit, and View menus? 76
48.7%
Adobe Flash plugin has crashed - Prevent it from happening again 121
47.1%
Troubleshoot Firefox issues using Safe Mode 89
49.4%
Troubleshoot the "Secure Connection Failed" error message 330
45.5%
Customize the New Tab page 159
47.2%
What do the SSLv3 error messages mean on Firefox? 183
48.1%
Hide or display Tiles in New Tab 191
48.2%