Unhelpful Documents

Article Total Votes Helpfulness
Unable to authenticate to SMTP server 19
5.3%
Configuration Options for Downloading Messages 24
8.3%
Problems Sending and Receiving Messages 80
17.5%
Cannot Send Messages 42
16.7%
Configuration Options for Receiving Messages 13
7.7%
What to do if Firefox won't play any sounds 27
14.8%
Configuration Options for Tags 8
0.0%
Cannot uninstall an add-on 12
8.3%
Vacation Response 16
12.5%
Stop Firefox from opening multiple tabs when it starts 84
20.2%
Configuration Options for Sending Messages 11
9.1%
Configuration Options for Attachments 11
9.1%
Hyperlinks in Messages Not Working 6
0.0%
Configuration Options for Search 10
10.0%
Configuration Options for Writing Messages 14
14.3%
Configuration Options for Security 14
14.3%
Thunderbird is stuck in Safe Mode 5
0.0%
Where can I go for technical help? 5
0.0%
Can't add, change or save bookmarks - How to fix 5
0.0%
Configuring Certificates 5
0.0%
Clear Browsing History, Cookies and Stored Data on Firefox OS 34
20.6%
Configuration Options for Add-ons 4
0.0%
Websites show a spinning wheel and never finish loading 25
20.0%
Recover lost or missing Bookmarks 25
20.0%
Changing calendar preferences 8
12.5%
Configuration Options for Filtering Messages 8
12.5%
Thunderbird Crashes 3
0.0%
Configuration Options for Folders 11
18.2%
Firefox can't load websites but other browsers can 56
23.2%
Menu Reference TB 2
0.0%
How do I view all of my Hotmail or Outlook emails on Firefox OS? 2
0.0%
ISP Database 6
16.7%
Changing the Date or Time of an Event 6
16.7%
Message Tabs 6
16.7%
Sending and Receiving Messages *MERGED* 10
20.0%
Websites don't load - troubleshoot and fix error messages 70
24.3%
Tab preferences and settings 204
25.0%
Warning Unresponsive plugin - What it means and how to fix it 49
24.5%
The thumbnails on the new tab page are missing - how to get them back 45
24.4%
Where are my logins stored? 21
23.8%
How to Customize Toolbars 17
23.5%
Unable to install add-ons or extensions 13
23.1%
How to Use Attachments 13
23.1%
ISP Configuration Settings 9
22.2%
Configuration Options for Accounts 5
20.0%
Where can I go for support? 5
20.0%
Understanding the limitations of Popcorn Maker and avoiding headaches 1
0.0%
Tips for a successful event 1
0.0%
How can I give feedback and improve the mentoring process? 1
0.0%
I'm having trouble with the events platform 1
0.0%
How to write Knowledge Base articles 1
0.0%
What is a Webmaker Mentor? 1
0.0%
What kind of events can I organize? 1
0.0%
Are all my badges public? 1
0.0%
Configuration Options for Startup 1
0.0%
Configuration Options for Certificates 1
0.0%
How to make screenshots 1
0.0%
How the Knowledge Base works TB 1
0.0%
The call log won't finish loading 1
0.0%
How do I embed a tutorial into my Thimble project? 1
0.0%
Thunderbird and Comcast 1
0.0%
Reset Firefox - easily fix most problems. 1
0.0%
Control screen brightness on Firefox OS 1
0.0%
Firefox does not work - Common fixes to get you back up and running 16
25.0%
Uninstall Thunderbird from your computer 12
25.0%
Configure Origin Address for Multiple Gmail Accounts 8
25.0%
Exporting and sharing a calendar 4
25.0%
Display name in message list and message pane 4
25.0%
Recalling an Email 15
26.7%
Switching to Thunderbird 18
27.8%
Problems with email and how to find help 29
27.6%
Get help with an app you purchased in the Marketplace 3
33.3%
Creating a Newsgroup Account 3
33.3%
Creating a recurring event 3
33.3%
Configuration Options for Identity 3
33.3%
New in Thunderbird 3
33.3%
Change the wallpaper on Firefox OS 3
33.3%
Changes to toolbars and window sizes are not saved 14
28.6%
PDF files are blank or cause an error message on Mac 6
33.3%
Configuration Options for Viewing Messages 20
30.0%
Print List of Messages 16
31.2%
Use the QuickTime plugin to play audio and video 16
31.2%
How to set up the Firefox OS desktop build 5
40.0%
Firefox OS carrier support contact information 5
40.0%
How to fix common problems 5
40.0%
Switching the folder pane view 12
33.3%
I've lost my Firefox Sync account information - What to do 19
31.6%
Firefox and other browsers can't load websites 25
32.0%
Customizing the Start Page 11
36.4%
Manual Account Configuration 35
31.4%
Firefox is stuck in Safe Mode 38
31.6%
Global Search 7
42.9%
Creating a new event or task 7
42.9%
Configuration Options for Character Encoding 7
42.9%
Uninstall BitGuard to fix crashes with Firefox 50
32.0%
Safe Mode TB 43
32.6%
Customize navigation buttons like back, home, bookmarks and reload 29
34.5%
Firefox hangs or is not responding - How to fix 29
34.5%
How to fix the Update Failed error message when updating Firefox 9
44.4%
Add-Ons and Extensions FAQ 9
44.4%
Fix printing problems in Firefox 25
36.0%
Master Password 51
33.3%
Updating Thunderbird 18
38.9%
Open Search 21
38.1%
"This Connection is Untrusted" error message appears - What to do 166
31.9%
What happened to the Status Bar? 37
35.1%
Where can I go for help? 11
45.5%
Names but no Email Addresses are Displayed 11
45.5%
Navigation buttons like back, home, bookmarks and reload are missing 43
34.9%
Installing Thunderbird on Linux 14
42.9%
How to use a Virtual Card (vCard) 14
42.9%
New in Thunderbird 24 14
42.9%
Fix problems that cause images to not show 23
39.1%
Change the program used to open email links 19
42.1%
Re-enable add-ons that were disabled when updating Firefox 25
40.0%
Sending and Receiving Emails 244
33.2%
Configure Windows Firewall to allow Firefox access to the Internet 52
36.5%
Add Security Exception 15
46.7%
Flash video won't play full screen on YouTube, Facebook and other websites 18
44.4%
Thunderbird and Gmail 18
44.4%
Fix common audio and video issues 33
39.4%
Firefox is slow - How to make it faster 57
36.8%
Usernames and passwords are not saved 50
38.0%
How to print websites 32
40.6%
Organize Your Messages by Using Filters 29
41.4%
Websites look wrong or appear differently than they should 26
42.3%
Server Not Found - Troubleshoot connection problems 26
42.3%
How do I restore my tabs from last time? 52
38.5%
Firefox uses too much memory (RAM) - How to fix 34
41.2%
What to do if you can't download or save files 25
44.0%
Rebuilding the Global Database 42
42.9%
What happened to the File, Edit, and View menus? 68
41.2%
Uninstall Firefox from your computer 103
39.8%
Configure firewalls so that Firefox can access the Internet 103
39.8%
Flash 11.3 doesn't load video in Firefox 78
41.0%
Moving Thunderbird Data to a New Computer 69
42.0%
Warning Unresponsive script - What it means and how to fix it 85
41.2%
Use the Profile Manager to create and remove Firefox profiles 58
43.1%
Profiles TB 39
46.2%
The Add-on Bar gives you quick access to add-on features 38
47.4%
Fix login issues on websites that require a username and password 39
48.7%
Change what Firefox does when you click on or download a file 70
44.3%
Block and unblock websites with parental controls 75
44.0%
Install an older version of Firefox 50
48.0%
Use bookmark folders to organize your bookmarks 51
49.0%
"Firefox is already running but is not responding" error message - How to fix it 64
48.4%
Password manager - Remember, delete and change saved passwords in Firefox 107
45.8%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 140
45.7%
Fix problems with Facebook games, chat and more 81
49.4%
How do I choose what types of information to sync on Firefox? 346
45.1%
How to allow Java on trusted sites 343
47.2%