Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 108
5.6%
Cannot Send Messages 43
9.3%
Firefox can't load websites but other browsers can 74
14.9%
Websites don't load - troubleshoot and fix error messages 61
14.8%
Troubleshoot the "Secure Connection Failed" error message 48
14.6%
New in Thunderbird 31.0 11
0.0%
The thumbnails on the new tab page are missing - how to get them back 25
12.0%
Changes to toolbars and window sizes are not saved 19
10.5%
Fix video and audio playback problems on Firefox for Windows 65
18.5%
Configuration Options for Receiving Messages 8
0.0%
Where can I go for help and support? 8
0.0%
Recover lost or missing Bookmarks 31
16.1%
Websites look wrong or appear differently than they should 21
14.3%
How to run Firefox when your profile is missing or inaccessible 39
17.9%
Can't add, change or save bookmarks - How to fix 16
12.5%
What to do if Firefox won't play any sounds 33
18.2%
Firefox does not work - Common fixes to get you back up and running 15
13.3%
Menu Reference TB 6
0.0%
Configuration Options for Folders 6
0.0%
Configuration Options for Downloading Messages 32
18.8%
How to fix the Update Failed error message when updating Firefox 23
17.4%
Fix problems connecting to websites after updating Firefox 84
21.4%
Configuration Options for Search 5
0.0%
Where can I go for support? 5
0.0%
Firefox and other browsers can't load websites 43
20.9%
Creating a Newsgroup Account 4
0.0%
Configuration Options for Sending Messages 4
0.0%
Installing Thunderbird 4
0.0%
Firefox is slow - How to make it faster 38
21.1%
Manual Account Configuration 33
21.2%
The Add-on Bar gives you quick access to add-on features 16
18.8%
Creating a new event or task 3
0.0%
Configuration Options for Character Encoding 3
0.0%
Thunderbird and Yahoo 3
0.0%
Global Search 7
14.3%
Quick Filter Toolbar 7
14.3%
Add-Ons and Extensions FAQ 7
14.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 7
14.3%
Configuration Options for Attachments 11
18.2%
Flash videos won't play full screen 19
21.1%
Tab preferences and settings 203
24.6%
Configuration Options for System 2
0.0%
Tips and tricks for being a superstar 2
0.0%
List of Configuration Options 2
0.0%
How to hide the tab strip when you only have one tab 6
16.7%
Vacation Response 18
22.2%
Firefox won't start - find solutions 104
25.0%
Unable to install add-ons (extensions or themes) 13
23.1%
How to fix preferences that won't save 9
22.2%
Cannot remove an add-on (extension or theme) 9
22.2%
Message List Columns 9
22.2%
Changing calendar preferences 5
20.0%
Configuration Options for Tags 5
20.0%
How does my organization become a displayer of Open Badges? 5
20.0%
Thunderbird is stuck in Safe Mode 1
0.0%
Where can I find community research on Open Badges? 1
0.0%
Configuration Options for Startup 1
0.0%
The call log won't finish loading 1
0.0%
Forum Response - Disable hardware acceleration 1
0.0%
Working with events 1
0.0%
Recalling an Email 1
0.0%
How to Subscribe to News Feeds and Blogs 1
0.0%
Change the wallpaper 1
0.0%
Viewing All Body Parts 1
0.0%
Fix printing problems in Firefox 27
25.9%
Keyboard settings 4
25.0%
Get help with Firefox Developer Edition 4
25.0%
Warning Unresponsive plugin - What it means and how to fix it 87
26.4%
Uninstall Thunderbird from your computer 15
26.7%
Frequently Asked Questions 26
26.9%
Safe Mode TB 11
27.3%
ISP Configuration Settings 7
28.6%
Standalone address book 7
28.6%
Where can I go for help? 7
28.6%
Message Tabs 3
33.3%
ISP Database 3
33.3%
What is a Webmaker Mentor? 3
33.3%
Mozilla Crash Reporter TB 3
33.3%
Make Thunderbird the Default Mail Client 3
33.3%
Where can I earn badges? 3
33.3%
Small Resolution Screens 3
33.3%
Unable to log in to websites that use signText on Firefox 3
33.3%
Re-enable add-ons that were disabled when updating Firefox 25
28.0%
Firefox uses too much memory (RAM) - How to fix 36
27.8%
How to Use Attachments 21
28.6%
Add Security Exception 10
30.0%
Thunderbird Software Update Failed 10
30.0%
Firefox crashes - asking for support 6
33.3%
Configure Origin Address for Multiple Gmail Accounts 6
33.3%
Exporting and sharing a calendar 6
33.3%
Contact Firefox OS carrier support 9
33.3%
Configuration Options for Writing Messages 16
31.2%
PDF files are blank or cause an error message on Mac 5
40.0%
Thunderbird Crashes 5
40.0%
Configuring Lightning 5
40.0%
Sending and Receiving Messages on Thunderbird 12
33.3%
Firefox hangs or is not responding - How to fix 61
29.5%
Remove websites from the Awesome Bar suggestions 22
31.8%
What happened to the Add-on Bar? 22
31.8%
Hyperlinks in Messages Not Working 8
37.5%
Avoiding Quota Limits on Mail Servers 8
37.5%
How to Customize Toolbars 8
37.5%
Installing Thunderbird on Linux 8
37.5%
Cannot delete messages 32
31.2%
Fix problems that cause images to not show 25
32.0%
How to reset the default user agent on Firefox 11
36.4%
Problems with email and how to find help 24
33.3%
A/B Testing on Webmaker 7
42.9%
How to make screenshots 7
42.9%
Scrolling issue on Firefox after upgrading to OS X Mavericks 7
42.9%
Fix common audio and video issues 17
35.3%
Home page with pipe character opens extra tabs when Firefox starts 10
40.0%
Print List of Messages 10
40.0%
Configuring Certificates 10
40.0%
Master Password 30
33.3%
Firefox shows a black screen or blank screen after updating to 33 16
37.5%
Moving Thunderbird Data to a New Computer 62
32.3%
Switching to Thunderbird 19
36.8%
Clear browsing history and cookies 61
32.8%
FAQ Changing IMAP to POP 12
41.7%
Use bookmarklets to quickly perform common web page tasks 12
41.7%
Usernames and passwords are not saved 38
34.2%
Firefox uses too many CPU resources - How to fix 34
35.3%
Configure Windows Firewall to allow Firefox access to the Internet 82
32.9%
How to make the new Firefox look like the old Firefox 21
38.1%
"This Connection is Untrusted" error message appears - What to do 142
32.4%
Use the QuickTime plugin to play audio and video 27
37.0%
Restore the default Smart Bookmarks Folders 14
42.9%
Firefox repeatedly opens empty tabs or windows after you click on a link 14
42.9%
How to allow Java on trusted sites 84
34.5%
Secure Website Certificate 46
37.0%
Where to go for developer support 15
46.7%
Warning Unresponsive script - What it means and how to fix it 194
34.5%
Change the program used to open email links 26
42.3%
Firefox keeps crashing at startup 23
43.5%
Rebuilding the Global Database 22
45.5%
Wrong home page opens when I start Firefox - How to fix 117
36.8%
What happened to the Status Bar? 21
47.6%
IMAP Synchronization 21
47.6%
Configure firewalls so that Firefox can access the Internet 118
37.3%
Firefox Sync troubleshooting and tips 85
38.8%
Enable SSL to fix the Firefox cannot connect securely error message 61
41.0%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 54
42.6%
Mozilla Crash Reporter 43
44.2%
Use Firefox for Android to send videos to Chromecast 29
48.3%
Thunderbird and Hotmail 34
47.1%
What to do if you can't download or save files 33
48.5%
I've lost my Firefox Sync account information - What to do 33
48.5%
Import Bookmarks from an HTML file 46
45.7%
Server Not Found - Troubleshoot connection problems 39
48.7%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 44
47.7%
How do I restore my tabs from last time? 44
47.7%
"Firefox is already running but is not responding" error message - How to fix it 63
46.0%
Block and unblock websites with parental controls on Firefox 67
46.3%
Applications panel - Set how Firefox handles different types of files 152
43.4%
Password manager - Remember, delete and change saved passwords in Firefox 121
46.3%
Install an older version of Firefox 106
47.2%
Security and passwords settings 301
44.2%
New Tab Page – show, hide and customize top sites 100
48.0%
What happened to the File, Edit, and View menus? 155
47.7%