Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 125
7.2%
Troubleshoot the "Secure Connection Failed" error message 68
13.2%
Cannot Send Messages 38
10.5%
New in Thunderbird 31.0 35
11.4%
Recover lost or missing Bookmarks 39
12.8%
Configuration Options for Receiving Messages 12
0.0%
Changes to toolbars and window sizes are not saved 22
9.1%
Configuration Options for Downloading Messages 16
6.2%
Firefox and other browsers can't load websites 46
15.2%
Vacation Response 29
13.8%
Switching the folder pane view 9
0.0%
Configuration Options for Security 9
0.0%
The thumbnails on the New Tab page are missing - how to get them back 33
15.2%
Re-enable add-ons that were disabled when updating Firefox 46
17.4%
Can't add, change or save bookmarks - How to fix 31
16.1%
Configuration Options for Tags 12
8.3%
What to do if Firefox won't play any sounds 44
18.2%
Configuration Options for Sending Messages 7
0.0%
Problems with email and how to find help 25
16.0%
Sending and Receiving Messages on Thunderbird 47
19.1%
Configuration Options for Viewing Messages 60
20.0%
Changing calendar preferences 15
13.3%
Websites don't load - troubleshoot and fix error messages 37
18.9%
Standalone address book 50
20.0%
Firefox Sync troubleshooting and tips 54
20.4%
Firefox does not work - Common fixes to get you back up and running 14
14.3%
Configuration Options for Folders 5
0.0%
Creating a Newsgroup Account 5
0.0%
Thunderbird Software Update Failed 5
0.0%
Configuration Options for Attachments 9
11.1%
Warning Unresponsive plugin - What it means and how to fix it 34
20.6%
Thunderbird and Yahoo 4
0.0%
Configuration Options for Add-ons 4
0.0%
Working with events 4
0.0%
Firefox Hello can't access my camera or microphone 4
0.0%
Unable to install add-ons (extensions or themes) 28
21.4%
Thunderbird Crashes 3
0.0%
Viewing All Body Parts 3
0.0%
PDF files are blank or cause an error message on Mac 7
14.3%
"This Connection is Untrusted" error message appears - What to do 167
24.0%
What to do when searches take you to the wrong search website 11
18.2%
Cannot delete messages 23
21.7%
Firefox can't load websites but other browsers can 55
23.6%
Firefox uses too many CPU resources - How to fix 55
23.6%
Moving Thunderbird Data to a New Computer 70
24.3%
Clear browsing history and cookies 62
24.2%
Configuring Lightning 18
22.2%
Message List Columns 14
21.4%
Installing Thunderbird on Linux 10
20.0%
Configuration Options for System 2
0.0%
Thunderbird can't be opened after you install it on a Mac - How to fix 2
0.0%
List of Configuration Options 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuration Options for Filtering Messages 2
0.0%
Thunderbird and AT&T 2
0.0%
Ringer, sound and vibrate settings 2
0.0%
About Tiles in New Tab 17
23.5%
Firefox repeatedly opens empty tabs or windows after you click on a link 17
23.5%
Firefox crashes - asking for support 5
20.0%
How to navigate and use the support forum platform 1
0.0%
ISP Database 1
0.0%
FAQ AOL email Sent Folder 1
0.0%
How do I share the badges I've earned? 1
0.0%
Configuration Options for Certificates 1
0.0%
Pro tips on the Webmaker teaching kits 1
0.0%
Firefox for Android for Support Forum Contributors 1
0.0%
Using Saved Searches 1
0.0%
New in Thunderbird 1
0.0%
How to hide the tab strip when you only have one tab 1
0.0%
Firefox Support troubleshooting guide 1
0.0%
Firefox hangs or is not responding - How to fix 63
25.4%
Exporting and sharing a calendar 16
25.0%
Recover lost bookmarks on Firefox Developer Edition 12
25.0%
Uninstall Thunderbird from your computer 12
25.0%
Safe Mode Thunderbird 8
25.0%
Changing the Date or Time of an Event 8
25.0%
Configuration Options for Writing Messages 8
25.0%
Fix problems that cause images to not show 23
26.1%
What is Thimble? 4
25.0%
How do I manage my Persona account? 4
25.0%
Display name in message list and message pane 4
25.0%
Thunderbird and Logjam 15
26.7%
Tab preferences and settings 56
26.8%
Flash videos won't play full screen 22
27.3%
Manual Account Configuration 40
27.5%
Configuration Options for Character Encoding 3
33.3%
Configuration Editor for Firefox 3
33.3%
I want to translate Webmaker into my local language 3
33.3%
Where can I go for help and support? 3
33.3%
HTML5 audio and video in Firefox 14
28.6%
Fix printing problems in Firefox 25
28.0%
What happened to the Add-on Bar? 28
28.6%
Global Search 6
33.3%
ISP Configuration Settings 6
33.3%
Configuring Certificates 6
33.3%
Configuration Options for Search 6
33.3%
Changing IMAP to POP 6
33.3%
Where can I go for support? 6
33.3%
Disable Pocket for Firefox 78
28.2%
Websites look wrong or appear differently than they should 27
29.6%
Home page with pipe character opens extra tabs when Firefox starts 9
33.3%
Add-Ons and Extensions FAQ 9
33.3%
Print List of Messages 9
33.3%
Marketplace payment or app issues 9
33.3%
Fix common audio and video issues 48
29.2%
Send messages 5
40.0%
I need help with my Webmaker account 5
40.0%
FAQ Changing IMAP to POP 5
40.0%
Accessibility features in Firefox - Make Firefox and web content work for all users 5
40.0%
Scrolling issue on Firefox after upgrading to OS X Mavericks 5
40.0%
Control screen brightness 5
40.0%
Frequently Asked Questions 47
29.8%
Customize the New Tab page 173
28.9%
How to Use Attachments 15
33.3%
Inviting Other People to Events 8
37.5%
Configuring Email Aliases 8
37.5%
Block and unblock websites with parental controls on Firefox 39
30.8%
Cannot remove an add-on (extension or theme) 11
36.4%
How to run Firefox when your profile is missing or inaccessible 45
31.1%
Websites show a spinning wheel and never finish loading 14
35.7%
Enable SSL to fix the Firefox cannot connect securely error message 31
32.3%
How to make the new Firefox look like the old Firefox 17
35.3%
Fix video and audio playback problems on Firefox for Windows 54
31.5%
The Add-on Bar gives you quick access to add-on features 23
34.8%
How do I change to the desktop view in Firefox for Android? 13
38.5%
Navigation buttons like back, home, bookmarks and reload are missing 26
34.6%
Remove websites from the Awesome Bar suggestions 9
44.4%
Add-ons signing in Firefox for Android 9
44.4%
Where can I go for help? 9
44.4%
How to fix the Update Failed error message when updating Firefox 12
41.7%
Configure Origin Address for Multiple Gmail Accounts 12
41.7%
What happened to the Status Bar? 28
35.7%
How to fix preferences that won't save 15
40.0%
Firefox doesn't save web form entries 15
40.0%
Firefox keeps crashing at startup 27
37.0%
Change the Default Language 46
34.8%
Hyperlinks in Messages Not Working 11
45.5%
Recalling an Email 11
45.5%
Using the Lightning Calendar Add-on 14
42.9%
Use mouse shortcuts to perform common tasks in Firefox 13
46.2%
Clear your search history in Firefox Search 13
46.2%
How to create and use mailing lists on Thunderbird 19
42.1%
Thunderbird Accessibility Features 19
42.1%
I've lost my Firefox Sync account information - What to do 19
42.1%
Thunderbird and Gmail 22
40.9%
Wrong home page opens when I start Firefox - How to fix 160
33.8%
How do I restore my tabs from last time? 34
38.2%
Add Security Exception 15
46.7%
Switching to Thunderbird 15
46.7%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 39
38.5%
Control whether Firefox automatically fills in forms 48
37.5%
Customizing the Start Page 23
43.5%
What to do if you can't download or save files 20
45.0%
Firefox won't start - find solutions 96
36.5%
How to reset the default user agent on Firefox 31
41.9%
Updating Thunderbird 28
42.9%
Mozilla Crash Reporter 33
42.4%
Maildir in Thunderbird 30
43.3%
Fix problems connecting to websites after updating Firefox 104
37.5%
Firefox is slow - How to make it faster 41
41.5%
Usernames and passwords are not saved 35
42.9%
Master Password 32
43.8%
Firefox uses too much memory (RAM) - How to fix 39
43.6%
Make Thunderbird the Default Mail Client 44
43.2%
Installing Thunderbird on Windows 27
48.1%
Server Not Found - Troubleshoot connection problems 47
44.7%
How to allow Java on trusted sites 87
41.4%
How to print web pages in Firefox 41
46.3%
Warning Unresponsive script - What it means and how to fix it 186
40.3%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 58
44.8%
Fix problems with Facebook games, chat and more 37
48.6%
Change what Firefox does when you click on or download a file 57
45.6%
Remove a toolbar that has taken over your Firefox search or home page 58
46.6%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 55
47.3%
What happened to the File, Edit, and View menus? 89
44.9%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 68
47.1%
Configuration Options for Updates 115
45.2%
Avoid crashes - Tips and tricks 89
47.2%
What do the SSLv3 error messages mean on Firefox? 475
43.4%
Where is the "Pocket for Firefox" button? 75
49.3%
Uninstall Firefox from your computer 227
48.9%