Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 122
6.6%
Cannot Send Messages 41
12.2%
Recover lost or missing Bookmarks 34
11.8%
Troubleshoot the "Secure Connection Failed" error message 66
15.2%
Configuration Options for Downloading Messages 17
5.9%
New in Thunderbird 31.0 38
13.2%
Vacation Response 26
11.5%
Re-enable add-ons that were disabled when updating Firefox 57
15.8%
Configuration Options for Receiving Messages 10
0.0%
Firefox does not work - Common fixes to get you back up and running 15
6.7%
Configuration Options for Folders 9
0.0%
Switching the folder pane view 8
0.0%
"This Connection is Untrusted" error message appears - What to do 156
19.9%
Sending and Receiving Messages on Thunderbird 50
18.0%
Changes to toolbars and window sizes are not saved 21
14.3%
Can't add, change or save bookmarks - How to fix 30
16.7%
Firefox and other browsers can't load websites 44
18.2%
The thumbnails on the New Tab page are missing - how to get them back 34
17.6%
Configuration Options for Sending Messages 6
0.0%
What to do if Firefox won't play any sounds 42
19.0%
Creating a Newsgroup Account 5
0.0%
Problems with email and how to find help 32
18.8%
Configuration Options for Security 9
11.1%
Firefox Sync troubleshooting and tips 49
20.4%
Changing calendar preferences 13
15.4%
Firefox repeatedly opens empty tabs or windows after you click on a link 13
15.4%
Working with events 4
0.0%
Viewing All Body Parts 4
0.0%
Where can I go for help and support? 4
0.0%
Moving Thunderbird Data to a New Computer 70
21.4%
Configuration Options for Attachments 8
12.5%
Websites don't load - troubleshoot and fix error messages 33
21.2%
Thunderbird Crashes 3
0.0%
Configuration Options for Add-ons 3
0.0%
Thunderbird and AT&T 3
0.0%
Firefox uses too many CPU resources - How to fix 54
22.2%
Changing the Date or Time of an Event 7
14.3%
Uninstall Thunderbird from your computer 15
20.0%
Exporting and sharing a calendar 15
20.0%
Cannot delete messages 19
21.1%
ISP Database 2
0.0%
Thunderbird can't be opened after you install it on a Mac - How to fix 2
0.0%
Using Identities 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuration Options for Filtering Messages 2
0.0%
List of Configuration Options 2
0.0%
Using Saved Searches 2
0.0%
How to hide the tab strip when you only have one tab 2
0.0%
PDF files are blank or cause an error message on Mac 6
16.7%
Thunderbird and Yahoo 6
16.7%
How to fix the Update Failed error message when updating Firefox 10
20.0%
Configuration Options for Tags 10
20.0%
Firefox hangs or is not responding - How to fix 63
23.8%
Disable Pocket for Firefox 95
24.2%
Standalone address book 46
23.9%
Firefox can't load websites but other browsers can 50
24.0%
Configuration Options for Viewing Messages 58
24.1%
Tab preferences and settings 58
24.1%
Firefox for Android for Support Forum Contributors 1
0.0%
How to navigate and use the support forum platform 1
0.0%
How to write Knowledge Base articles 1
0.0%
Thunderbird is stuck in Safe Mode 1
0.0%
FAQ AOL email Sent Folder 1
0.0%
How do I share the badges I've earned? 1
0.0%
Are all my badges public? 1
0.0%
Configuration Options for Certificates 1
0.0%
Pro tips on the Webmaker teaching kits 1
0.0%
How do I share things from Firefox for Android? 1
0.0%
Thunderbird’s Scam Detection 1
0.0%
New in Thunderbird 1
0.0%
Firefox Support troubleshooting guide 1
0.0%
Unable to log in to websites that use signText on Firefox 1
0.0%
Firefox crashes - asking for support 5
20.0%
Thunderbird Software Update Failed 9
22.2%
Manual Account Configuration 45
24.4%
Warning Unresponsive plugin - What it means and how to fix it 24
25.0%
Firefox Hello can't access my camera or microphone 12
25.0%
Home page with pipe character opens extra tabs when Firefox starts 8
25.0%
Safe Mode Thunderbird 8
25.0%
Add-Ons and Extensions FAQ 8
25.0%
Configuration Options for Writing Messages 8
25.0%
Thunderbird and Logjam 8
25.0%
What is Thimble? 4
25.0%
Global Search 4
25.0%
Quick Filter Toolbar 4
25.0%
Customize the New Tab page 175
25.7%
Flash videos won't play full screen 31
25.8%
Fix printing problems in Firefox 31
25.8%
HTML5 audio and video in Firefox 15
26.7%
Clear browsing history and cookies 61
26.2%
Inviting Other People to Events 7
28.6%
What to do when searches take you to the wrong search website 7
28.6%
How to sign up and answer your first Question 3
33.3%
Configuration Options for Character Encoding 3
33.3%
I want to translate Webmaker into my local language 3
33.3%
Installing Thunderbird 3
33.3%
How do I manage my Persona account? 3
33.3%
Control screen brightness 3
33.3%
Organize Your Messages by Using Filters 10
30.0%
ISP Configuration Settings 6
33.3%
FAQ Changing IMAP to POP 6
33.3%
Glossary of Terms including types of Accounts 6
33.3%
Configuration Options for Search 6
33.3%
Where can I go for support? 6
33.3%
What happened to the Add-on Bar? 32
28.1%
Fix problems that cause images to not show 24
29.2%
Configuring Lightning 20
30.0%
Recover lost bookmarks on Firefox Developer Edition 9
33.3%
Cannot remove an add-on (extension or theme) 9
33.3%
Print List of Messages 9
33.3%
Configuring Certificates 9
33.3%
How to Subscribe to News Feeds and Blogs 9
33.3%
Message List Columns 16
31.2%
Websites show a spinning wheel and never finish loading 16
31.2%
Menu Reference TB 5
40.0%
What is Mozilla BadgeKit? 5
40.0%
How to add a shortcut to a website on Android 5
40.0%
Rate your Firefox experience (Heartbeat) 5
40.0%
No SMS after switching from iPhone 5
40.0%
Change the fonts and colors websites use 19
31.6%
Configuring Email Aliases 8
37.5%
Marketplace payment or app issues 8
37.5%
Fix common audio and video issues 61
29.5%
How to Use Attachments 18
33.3%
Frequently Asked Questions 38
31.6%
Installing Thunderbird on Linux 10
40.0%
Unable to install add-ons (extensions or themes) 27
33.3%
Add Security Exception 13
38.5%
Firefox doesn't save web form entries 13
38.5%
What happened to the Status Bar? 23
34.8%
The Add-on Bar gives you quick access to add-on features 23
34.8%
About Tiles in New Tab 23
34.8%
How to make the new Firefox look like the old Firefox 16
37.5%
Websites look wrong or appear differently than they should 26
34.6%
Add-ons signing in Firefox for Android 9
44.4%
Recalling an Email 9
44.4%
Change the Default Language 42
33.3%
Enable SSL to fix the Firefox cannot connect securely error message 25
36.0%
Control whether Firefox automatically fills in forms 41
34.1%
Customizing the Start Page 24
37.5%
IMAP Synchronization 11
45.5%
Use mouse shortcuts to perform common tasks in Firefox 11
45.5%
How to run Firefox when your profile is missing or inaccessible 40
35.0%
How do I change to the desktop view in Firefox for Android? 14
42.9%
Switching to Thunderbird 14
42.9%
Block and unblock websites with parental controls on Firefox 43
34.9%
Remove websites from the Awesome Bar suggestions 13
46.2%
How to fix preferences that won't save 16
43.8%
Avoiding Quota Limits on Mail Servers 16
43.8%
How do I submit a bug for Firefox sync? 16
43.8%
Firefox uses too much memory (RAM) - How to fix 44
36.4%
Firefox keeps crashing at startup 22
40.9%
Mozilla Crash Reporter 25
40.0%
Master Password 34
38.2%
Navigation buttons like back, home, bookmarks and reload are missing 27
40.7%
What to do if you can't download or save files 20
45.0%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 32
40.6%
Fix video and audio playback problems on Firefox for Windows 50
38.0%
Thunderbird and Gmail 21
47.6%
Maildir in Thunderbird 29
44.8%
How do I restore my tabs from last time? 34
44.1%
Firefox takes a long time to start up 39
43.6%
Wrong home page opens when I start Firefox - How to fix 154
37.7%
How to print web pages in Firefox 41
43.9%
Firefox is slow - How to make it faster 41
43.9%
Usernames and passwords are not saved 38
44.7%
Fix problems connecting to websites after updating Firefox 104
39.4%
How to reset the default user agent on Firefox 34
47.1%
Warning Unresponsive script - What it means and how to fix it 195
39.5%
Remove a toolbar that has taken over your Firefox search or home page 59
44.1%
Avoid crashes - Tips and tricks 88
42.0%
Common questions after updating to the new Firefox 55
45.5%
Firefox won't start - find solutions 92
43.5%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 56
46.4%
Configuration Options for Updates 108
43.5%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 70
45.7%
How to allow Java on trusted sites 80
45.0%
Configure firewalls so that Firefox can access the Internet 101
47.5%
What do the SSLv3 error messages mean on Firefox? 446
43.7%
Hide or display Tiles in New Tab 122
49.2%
Configure Windows Firewall to allow Firefox access to the Internet 168
48.8%
Customize Firefox controls, buttons and toolbars 228
48.2%