Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 74
9.5%
Re-enable add-ons that were disabled when updating Firefox 17
0.0%
What to do if Firefox won't play any sounds 37
10.8%
Moving Thunderbird Data to a New Computer 37
10.8%
Cannot Send Messages 24
8.3%
Vacation Response 28
10.7%
New in Thunderbird 31.0 16
6.2%
Frequently Asked Questions 27
11.1%
Problems with email and how to find help 15
6.7%
Changing calendar preferences 8
0.0%
Hyperlinks in Messages Not Working 8
0.0%
Configuration Options for Attachments 12
8.3%
Configuration Options for Downloading Messages 17
11.8%
Tab preferences and settings 27
14.8%
Thunderbird Software Update Failed 6
0.0%
Can't add, change or save bookmarks - How to fix 15
13.3%
Sending and Receiving Messages on Thunderbird 15
13.3%
Configuration Options for Receiving Messages 10
10.0%
Warning Unresponsive plugin - What it means and how to fix it 71
19.7%
Configuration Options for Folders 14
14.3%
ISP Configuration Settings 4
0.0%
Configuration Options for Tags 4
0.0%
Where can I go for help and support? 4
0.0%
Changes to toolbars and window sizes are not saved 8
12.5%
Exporting and sharing a calendar 8
12.5%
Configuration Options for Writing Messages 8
12.5%
Thunderbird and Logjam 12
16.7%
Thunderbird Crashes 3
0.0%
Creating a new event or task 3
0.0%
Add, manage and share contacts 3
0.0%
Keyboard settings 3
0.0%
The Add-on Bar gives you quick access to add-on features 16
18.8%
Firefox crashes - asking for support 7
14.3%
Navigation buttons like back, home, bookmarks and reload are missing 11
18.2%
Recover lost or missing Bookmarks 32
21.9%
Safe Mode Thunderbird 2
0.0%
Cannot remove an add-on (extension or theme) 2
0.0%
Changing the Date or Time of an Event 2
0.0%
Configuration Options for Sending Messages 2
0.0%
How do I manage my Persona account? 2
0.0%
Where is the "Pocket for Firefox" button? 23
21.7%
Maildir in Thunderbird 6
16.7%
Configuration Options for Viewing Messages 30
23.3%
How do I report a Thimble bug? 1
0.0%
Getting help with your Firefox OS-based Panasonic TV 1
0.0%
Signing out using Persona 1
0.0%
What is a Mozilla Backpack? 1
0.0%
What's new in the August 31, 2015 release? 1
0.0%
Contact Firefox OS carrier support 1
0.0%
Thunderbird is stuck in Safe Mode 1
0.0%
Mozilla Crash Reporter TB 1
0.0%
What is a badge? 1
0.0%
Thunderbird and Sympatico 1
0.0%
Creating a recurring event 1
0.0%
Configuration Options for Accounts 1
0.0%
How to make screenshots 1
0.0%
The call log won't finish loading 1
0.0%
Plugin Crash Reports TB 1
0.0%
What is BadgeKit? 1
0.0%
Change the wallpaper 1
0.0%
Reset Firefox -fix most problems 1
0.0%
FAQ AOL email Sent Folder 5
20.0%
How to Subscribe to News Feeds and Blogs 5
20.0%
Firefox repeatedly opens empty tabs or windows after you click on a link 9
22.2%
Uninstall Thunderbird from your computer 9
22.2%
Manual Account Configuration 36
25.0%
Firefox hangs or is not responding - How to fix 28
25.0%
Add, delete and view bookmarked webpages in Firefox for Android 28
25.0%
How do I restore my tabs from last time? 28
25.0%
Configuration Options for Security 12
25.0%
How to fix preferences that won't save 8
25.0%
Thunderbird and Yahoo 8
25.0%
Firefox is stuck in Safe Mode 8
25.0%
Quick Filter Toolbar 4
25.0%
How do I quit Firefox for Android? 4
25.0%
Firefox and other browsers can't load websites 35
25.7%
Firefox Sync troubleshooting and tips 19
26.3%
How to allow Java on trusted sites 38
26.3%
Change the fonts and colors websites use 15
26.7%
Clear browsing history and cookies 53
26.4%
Firefox won't start - find solutions 49
26.5%
Message Tabs 7
28.6%
PDF files are blank or cause an error message on Mac 3
33.3%
Menu Reference TB 3
33.3%
How can I get help with my X-Ray Goggles project? 3
33.3%
Troubleshoot Firefox OS 3
33.3%
Changing IMAP to POP 3
33.3%
Set your SIM PIN 3
33.3%
Thunderbird and Windows 8 3
33.3%
Display name in message list and message pane 3
33.3%
Where can I go for support? 3
33.3%
Improve Mozilla Location Services by turning on Location Services in the Firefox for Android Settings 3
33.3%
Websites show a spinning wheel and never finish loading 14
28.6%
Fix common audio and video issues 25
28.0%
Fix login issues on websites that require a username and password 10
30.0%
Firefox does not work - Common fixes to get you back up and running 10
30.0%
Flash videos won't play full screen 17
29.4%
Unable to install add-ons (extensions or themes) 17
29.4%
FAQ Changing IMAP to POP 6
33.3%
Add-Ons and Extensions FAQ 6
33.3%
Print List of Messages 6
33.3%
Windows Media or other plugins stopped working after Firefox update 6
33.3%
What to do when searches take you to the wrong search website 6
33.3%
Switching the folder pane view 6
33.3%
Remove Top Sites from the Firefox for iOS home screen 13
30.8%
Cannot delete messages 13
30.8%
How to print web pages in Firefox 38
28.9%
Firefox keeps crashing at startup 9
33.3%
Installing Lightning into Thunderbird 9
33.3%
Access your add-ons with Firefox Accounts 9
33.3%
Avoiding Quota Limits on Mail Servers 16
31.2%
Find and install Add-ons on Firefox for Android 16
31.2%
Customizing the Start Page 23
30.4%
Switching to Thunderbird 30
30.0%
Recover lost bookmarks on Firefox Developer Edition 5
40.0%
Reply Above or Below Quoted Text 5
40.0%
Configuring Certificates 5
40.0%
How to Customize Toolbars 5
40.0%
Zoom in and out of websites on Firefox for Android 5
40.0%
Enable or disable search engines on Firefox for iOS 5
40.0%
Thunderbird Accessibility Features 12
33.3%
Home page with pipe character opens extra tabs when Firefox starts 8
37.5%
Firefox can't load websites but other browsers can 39
30.8%
Message List Columns 24
33.3%
Websites don't load - troubleshoot and fix error messages 47
31.9%
Websites look wrong or appear differently than they should 7
42.9%
Global Search 7
42.9%
Inviting Other People to Events 7
42.9%
Fix printing problems in Firefox 20
35.0%
Why has my "Send" button been replaced with "Send Later" 20
35.0%
Scrollable tabs on the Firefox for Android home screen 10
40.0%
How to use a Virtual Card (vCard) 10
40.0%
Change what Firefox does when you click on or download a file 36
33.3%
Installing Thunderbird on Linux 13
38.5%
Organize Your Messages by Using Filters 13
38.5%
Change the Default Language 19
36.8%
Master Password 25
36.0%
Compacting folders 9
44.4%
New Email Address 12
41.7%
Profiles TB 27
37.0%
Fix problems connecting to websites after updating Firefox 48
35.4%
Updating Thunderbird 11
45.5%
Where are my logins stored? 23
39.1%
Secure Website Certificate 23
39.1%
Firefox uses too much memory (RAM) - How to fix 26
38.5%
Standalone address book 44
36.4%
Block and unblock websites with parental controls on Firefox 58
36.2%
Disable Pocket for Firefox 25
40.0%
Change your Firefox search settings on Windows 10 13
46.2%
Thunderbird and Hotmail 13
46.2%
What happened to the Status Bar? 13
46.2%
Add Security Exception 13
46.2%
How to save a web page 45
37.8%
The thumbnails on the New Tab page are missing - how to get them back 15
46.7%
Using Multiple Profiles 15
46.7%
Configuration Options for Updates 29
41.4%
Usernames and passwords are not saved 43
39.5%
Firefox takes a long time to start up 23
43.5%
Fix problems that cause images to not show 23
43.5%
What is plugin-container 20
45.0%
Firefox uses too many CPU resources - How to fix 17
47.1%
Warning Unresponsive script - What it means and how to fix it 215
36.3%
Add or remove a search engine in Firefox 65
38.5%
How to make Firefox and websites go full screen 61
39.3%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 27
44.4%
"Firefox is already running but is not responding" error message - How to fix it 27
44.4%
Fix video and audio playback problems on Firefox for Windows 24
45.8%
What happened to the File, Edit, and View menus? 48
41.7%
How to change your default browser in Windows 10 96
39.6%
Use the Silverlight plugin to play audio and video 50
42.0%
How do I install X-Ray Goggles? 23
47.8%
Wrong home page opens when I start Firefox - How to fix 99
40.4%
Unable to access secure (HTTPS) sites in Firefox 43 38
44.7%
"This Connection is Untrusted" error message appears - What to do 40
45.0%
Setting Firefox as the default browser does not work - What to do 34
47.1%
Font size and zoom - increase the size of web pages 66
43.9%
Configure firewalls so that Firefox can access the Internet 86
43.0%
How do I delete a bookmark? 47
46.8%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 83
44.6%
Customize the New Tab page 164
45.1%
Configure Windows Firewall to allow Firefox access to the Internet 89
47.2%