Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 108
7.4%
Cannot Send Messages 42
9.5%
Fix video and audio playback problems on Firefox for Windows 63
15.9%
Troubleshoot the "Secure Connection Failed" error message 47
14.9%
Websites look wrong or appear differently than they should 20
10.0%
New in Thunderbird 31.0 10
0.0%
Websites don't load - troubleshoot and fix error messages 67
17.9%
Firefox can't load websites but other browsers can 62
17.7%
The thumbnails on the new tab page are missing - how to get them back 23
13.0%
Configuration Options for Receiving Messages 7
0.0%
Where can I go for help and support? 7
0.0%
Firefox does not work - Common fixes to get you back up and running 16
12.5%
What to do if Firefox won't play any sounds 34
17.6%
Configuration Options for Downloading Messages 33
18.2%
Changes to toolbars and window sizes are not saved 15
13.3%
How to fix preferences that won't save 6
0.0%
Menu Reference TB 6
0.0%
Configuration Options for Folders 6
0.0%
Can't add, change or save bookmarks - How to fix 14
14.3%
Configuration Options for Search 5
0.0%
Where can I go for support? 5
0.0%
Cannot remove an add-on (extension or theme) 9
11.1%
Recover lost or missing Bookmarks 30
20.0%
Flash videos won't play full screen 17
17.6%
Configuration Options for Character Encoding 4
0.0%
Configuration Options for Sending Messages 4
0.0%
Keyboard settings 4
0.0%
Fix problems connecting to websites after updating Firefox 75
22.7%
Configuration Options for Attachments 12
16.7%
Firefox won't start - find solutions 93
23.7%
Thunderbird and Yahoo 3
0.0%
Creating a Newsgroup Account 3
0.0%
List of Configuration Options 3
0.0%
Global Search 7
14.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 7
14.3%
Tab preferences and settings 198
24.2%
Firefox and other browsers can't load websites 47
23.4%
Warning Unresponsive plugin - What it means and how to fix it 87
24.1%
Manual Account Configuration 34
23.5%
Fix printing problems in Firefox 26
23.1%
Vacation Response 18
22.2%
Unable to install add-ons (extensions or themes) 14
21.4%
Add-Ons and Extensions FAQ 6
16.7%
Configuration Options for System 2
0.0%
Tips and tricks for being a superstar 2
0.0%
Forum Response - Disable hardware acceleration 2
0.0%
Working with events 2
0.0%
How to run Firefox when your profile is missing or inaccessible 41
24.4%
How to fix the Update Failed error message when updating Firefox 21
23.8%
Uninstall Thunderbird from your computer 17
23.5%
Message List Columns 9
22.2%
Standalone address book 9
22.2%
Changing calendar preferences 5
20.0%
Configuration Options for Tags 5
20.0%
Installing Thunderbird 5
20.0%
Where can I go for help? 5
20.0%
Frequently Asked Questions 32
25.0%
Thunderbird is stuck in Safe Mode 1
0.0%
Where can I find community research on Open Badges? 1
0.0%
Configuration Options for Startup 1
0.0%
common forum responses 1
0.0%
The call log won't finish loading 1
0.0%
Recalling an Email 1
0.0%
How to Subscribe to News Feeds and Blogs 1
0.0%
Change the wallpaper 1
0.0%
Viewing All Body Parts 1
0.0%
The Add-on Bar gives you quick access to add-on features 20
25.0%
Firefox is slow - How to make it faster 35
25.7%
How to hide the tab strip when you only have one tab 8
25.0%
Creating a new event or task 4
25.0%
How does my organization become a displayer of Open Badges? 4
25.0%
Get help with Firefox Developer Edition 4
25.0%
Configuration Options for Writing Messages 15
26.7%
Home page with pipe character opens extra tabs when Firefox starts 11
27.3%
Contact Firefox OS carrier support 7
28.6%
Quick Filter Toolbar 7
28.6%
Print List of Messages 7
28.6%
How to Customize Toolbars 7
28.6%
Remove websites from the Awesome Bar suggestions 18
27.8%
How to Use Attachments 18
27.8%
Re-enable add-ons that were disabled when updating Firefox 25
28.0%
Message Tabs 3
33.3%
What is a Webmaker Mentor? 3
33.3%
Mozilla Crash Reporter TB 3
33.3%
Where can I earn badges? 3
33.3%
Switch from POP to IMAP account 3
33.3%
Control screen brightness 3
33.3%
Small Resolution Screens 3
33.3%
ISP Configuration Settings 6
33.3%
Exporting and sharing a calendar 6
33.3%
Configure Origin Address for Multiple Gmail Accounts 6
33.3%
Problems with email and how to find help 24
29.2%
Sending and Receiving Messages on Thunderbird 13
30.8%
Firefox uses too much memory (RAM) - How to fix 38
28.9%
Fix common audio and video issues 20
30.0%
Add Security Exception 9
33.3%
PDF files are blank or cause an error message on Mac 5
40.0%
Configuring Lightning 5
40.0%
How to Install and Use another Language in the Dictionary on Thunderbird 5
40.0%
Where to go for developer support 12
33.3%
Hyperlinks in Messages Not Working 8
37.5%
How to reset the default user agent on Firefox 8
37.5%
Thunderbird Software Update Failed 11
36.4%
Firefox hangs or is not responding - How to fix 65
30.8%
Configuring Certificates 10
40.0%
Avoiding Quota Limits on Mail Servers 10
40.0%
Moving Thunderbird Data to a New Computer 63
31.7%
Safe Mode TB 13
38.5%
"This Connection is Untrusted" error message appears - What to do 140
31.4%
Installing Thunderbird on Linux 9
44.4%
Cannot delete messages 31
35.5%
Firefox uses too many CPU resources - How to fix 43
34.9%
Fix problems that cause images to not show 27
37.0%
Firefox repeatedly opens empty tabs or windows after you click on a link 11
45.5%
Thunderbird FAQ 11
45.5%
Use bookmarklets to quickly perform common web page tasks 11
45.5%
Clear browsing history and cookies 68
33.8%
Firefox shows a black screen or blank screen after updating to 33 17
41.2%
Switching to Thunderbird 20
40.0%
What happened to the Add-on Bar? 25
40.0%
Master Password 28
39.3%
Usernames and passwords are not saved 40
37.5%
Change the program used to open email links 24
41.7%
Configure Windows Firewall to allow Firefox access to the Internet 75
36.0%
How to allow Java on trusted sites 86
36.0%
Use the QuickTime plugin to play audio and video 23
43.5%
How to make the new Firefox look like the old Firefox 22
45.5%
What happened to the Status Bar? 19
47.4%
Use Firefox for Android to send videos to Chromecast 24
45.8%
Rebuilding the Global Database 21
47.6%
Wrong home page opens when I start Firefox - How to fix 115
37.4%
Configure firewalls so that Firefox can access the Internet 109
37.6%
Firefox Sync upgrade - Frequently Asked Questions 23
47.8%
Warning Unresponsive script - What it means and how to fix it 199
37.2%
View PDF files in Firefox without downloading them 33
45.5%
Secure Website Certificate 45
44.4%
Thunderbird and Hotmail 34
47.1%
Open Search 34
47.1%
Navigation buttons like back, home, bookmarks and reload are missing 34
47.1%
"Firefox is already running but is not responding" error message - How to fix it 63
42.9%
What to do if you can't download or save files 33
48.5%
Server Not Found - Troubleshoot connection problems 38
47.4%
Block and unblock websites with parental controls on Firefox 67
43.3%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 51
45.1%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 43
46.5%
Enable SSL to fix the Firefox cannot connect securely error message 64
43.8%
Import Bookmarks from an HTML file 45
46.7%
Change what Firefox does when you click on or download a file 45
46.7%
Firefox Sync troubleshooting and tips 82
43.9%
How do I restore my tabs from last time? 52
48.1%
Password manager - Remember, delete and change saved passwords in Firefox 109
45.0%
Applications panel - Set how Firefox handles different types of files 148
44.6%
New Tab Page – show, hide and customize top sites 98
46.9%
Ignoring threads 69
49.3%
Security and passwords settings 310
44.5%
Install an older version of Firefox 96
49.0%
Use the Silverlight plugin to play audio and video 134
49.3%
What happened to the File, Edit, and View menus? 161
49.1%