Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 126
11.9%
Firefox can't load websites but other browsers can 98
13.3%
Firefox does not work - Common fixes to get you back up and running 16
0.0%
Configuration Options for Downloading Messages 27
7.4%
Recover lost or missing Bookmarks 30
10.0%
Changes to toolbars and window sizes are not saved 17
5.9%
Configuration Options for Receiving Messages 11
0.0%
Cannot Send Messages 48
14.6%
Configuration Options for Attachments 15
6.7%
Configuration Options for Sending Messages 9
0.0%
Configuration Options for Search 7
0.0%
Configuration Options for Folders 12
8.3%
Vacation Response 11
9.1%
How to Use Attachments 11
9.1%
Configuration Options for Filtering Messages 6
0.0%
Configuration Options for Tags 5
0.0%
Changing calendar preferences 9
11.1%
Global Search 9
11.1%
Troubleshoot the "Secure Connection Failed" error message 60
20.0%
Problems with email and how to find help 27
18.5%
Customizing the Start Page 22
18.2%
Websites don't load - troubleshoot and fix error messages 91
20.9%
Home page with pipe symbol opens extra tabs when Firefox starts 8
12.5%
Configuration Options for Viewing Messages 8
12.5%
ISP Configuration Settings 3
0.0%
FAQ AOL email Sent Folder 3
0.0%
Configuration Options for Updates 3
0.0%
Switching to Thunderbird 12
16.7%
Websites look wrong or appear differently than they should 21
19.0%
Firefox and other browsers can't load websites 48
20.8%
The thumbnails on the new tab page are missing - how to get them back 25
20.0%
Configuration Options for Writing Messages 16
18.8%
Firefox failed to update - how to update manually 2
0.0%
Creating a new event or task 2
0.0%
Creating New Calendars 2
0.0%
Using Saved Searches 2
0.0%
Fix the "Could not initialize the application's security component" error message 2
0.0%
Unable to install add-ons (extensions or themes) 15
20.0%
Firefox crashes - asking for support 6
16.7%
Mozilla Crash Reporter TB 6
16.7%
Add-Ons and Extensions FAQ 6
16.7%
Configuration Options for Character Encoding 6
16.7%
Warning Unresponsive plugin - What it means and how to fix it 80
22.5%
Fix problems that cause images to not show 23
21.7%
Fix problems connecting to websites after updating Firefox 118
22.9%
Firefox OS carrier support contact information 1
0.0%
How can I give feedback and improve the mentoring process? 1
0.0%
Thunderbird Crashes 1
0.0%
Is BadgeKit ready now? 1
0.0%
Thunderbird and Sympatico 1
0.0%
Get involved with the Open Badges Community 1
0.0%
Creating a recurring event 1
0.0%
Where can I go for technical help? 1
0.0%
Configuration Options for Accounts 1
0.0%
Configuration Options for Identity 1
0.0%
How to make screenshots 1
0.0%
Configuring Lightning 1
0.0%
Thunderbird’s Scam Detection 1
0.0%
Changing IMAP to POP 1
0.0%
Helping with crashes 1
0.0%
What is included in BadgeKit? 1
0.0%
Find My Device - how to locate a lost Firefox OS device 1
0.0%
Firefox Support troubleshooting guide 1
0.0%
Change ringer, sound and vibration settings 1
0.0%
Control screen brightness on Firefox OS 1
0.0%
Viewing All Body Parts 1
0.0%
I need help making something, where do I begin? 1
0.0%
Keyboard Shortcuts for Searching 5
20.0%
Websites say that Firefox is outdated or incompatible even though it's the latest version 5
20.0%
New in Thunderbird 5
20.0%
Quick Filter Toolbar 9
22.2%
Message Tabs 9
22.2%
Can't add, change or save bookmarks - How to fix 13
23.1%
Where can I go for support? 4
25.0%
Names but no Email Addresses are Displayed 4
25.0%
Configuration Options for Startup 8
25.0%
Moving Thunderbird Data to a New Computer 66
24.2%
Enable SSL to fix the Firefox cannot connect securely error message 45
24.4%
How to reset the default user agent on Firefox 16
25.0%
Tab preferences and settings 247
24.3%
Sending and Receiving Messages on Thunderbird 32
25.0%
Fix common audio and video issues 36
25.0%
PDF files are blank or cause an error message on Mac 3
33.3%
ISP Database 3
33.3%
How to Set Date and Time on Firefox OS 3
33.3%
Meet the Team 3
33.3%
Changing the Date or Time of an Event 7
28.6%
"Firefox is already running but is not responding" error message - How to fix it 68
25.0%
The Add-on Bar gives you quick access to add-on features 27
25.9%
Open Search 27
25.9%
Re-enable add-ons that were disabled when updating Firefox 35
25.7%
How do I restore my tabs from last time? 54
25.9%
Navigation buttons like back, home, bookmarks and reload are missing 38
26.3%
Hyperlinks in Messages Not Working 22
27.3%
Uninstall Thunderbird from your computer 14
28.6%
Firefox shows a black screen or blank screen after updating to 33 14
28.6%
Switching the folder pane view 6
33.3%
Plugin Crash Reports TB 6
33.3%
Where can I go for help and support? 6
33.3%
Safe Mode TB 17
29.4%
How to Customize Toolbars 17
29.4%
Configure firewalls so that Firefox can access the Internet 142
26.1%
Thunderbird and Yahoo 13
30.8%
Manual Account Configuration 44
27.3%
Firefox uses too many CPU resources - How to fix 40
27.5%
Firefox is stuck in Safe Mode 28
28.6%
How to run Firefox when your profile is missing or inaccessible 39
28.2%
Restore the default Smart Bookmarks Folders 16
31.2%
Use mouse shortcuts to perform common tasks in Firefox 12
33.3%
Where are my logins stored? 8
37.5%
Configuration Options for Security 8
37.5%
Avoiding Quota Limits on Mail Servers 8
37.5%
How to fix the Update Failed error message when updating Firefox 19
31.6%
Server Not Found - Troubleshoot connection problems 45
28.9%
Fix video and audio playback problems on Firefox for Windows 60
28.3%
Print List of Messages 11
36.4%
Standalone address book 7
42.9%
Thunderbird FAQ 7
42.9%
Fix printing problems in Firefox 33
30.3%
Rebuilding the Global Database 14
35.7%
Clear Browsing History, Cookies and Stored Data on Firefox OS 80
28.7%
Change what Firefox does when you click on or download a file 68
29.4%
How to make the new Firefox look like the old Firefox 24
33.3%
Usernames and passwords are not saved 42
31.0%
Cannot remove an add-on (extension or theme) 13
38.5%
Recalling an Email 13
38.5%
Configuring Certificates 9
44.4%
Websites show a spinning wheel and never finish loading 32
34.4%
How to print websites 32
34.4%
How to fix preferences that won't save 18
38.9%
Common questions after updating to the new Firefox 11
45.5%
New in Thunderbird 31.0 17
41.2%
Firefox won't start - find solutions 114
31.6%
Change the program used to open email links 23
39.1%
Cannot delete messages 33
36.4%
Firefox Sync troubleshooting and tips 93
32.3%
Firefox repeatedly opens empty tabs or windows after you click on a link 29
37.9%
Master Password 42
35.7%
What to do if Firefox won't play any sounds 35
37.1%
Addressing an Email 44
36.4%
Secure Website Certificate 50
36.0%
Remove websites from the Awesome Bar suggestions 24
41.7%
Firefox keeps crashing at startup 30
40.0%
Install an older version of Firefox 155
32.9%
Firefox uses too much memory (RAM) - How to fix 42
38.1%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 57
36.8%
Where to go for developer support 22
45.5%
Block and unblock websites with parental controls on Firefox 93
35.5%
Firefox hangs or is not responding - How to fix 66
37.9%
What happened to the Add-on Bar? 29
44.8%
Frequently Asked Questions 61
39.3%
"This Connection is Untrusted" error message appears - What to do 153
35.9%
Windows Media or other plugins stopped working after Firefox update 25
48.0%
Configure Windows Firewall to allow Firefox access to the Internet 110
37.3%
What happened to the Status Bar? 39
43.6%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 115
37.4%
Setting Firefox as the default browser does not work - What to do 56
41.1%
Fix problems with Facebook games, chat and more 47
42.6%
TLS Error Reports 78
39.7%
What to do if you can't download or save files 43
44.2%
Wrong home page opens when I start Firefox - How to fix 152
38.8%
New Tab Page – show, hide and customize top sites 108
40.7%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 70
45.7%
Use the Profile Manager to create and remove Firefox profiles 72
45.8%
Firefox takes a long time to start up 84
45.2%
Reset Firefox preferences to troubleshoot and fix problems 102
44.1%
New Email Address 69
47.8%
How do Tiles work? 76
47.4%
How to allow Java on trusted sites 83
49.4%
What happened to the File, Edit, and View menus? 154
46.1%
Warning Unresponsive script - What it means and how to fix it 146
46.6%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 165
46.7%
Security and passwords settings 351
47.0%