Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 83
6.0%
The thumbnails on the new tab page are missing - how to get them back 29
6.9%
Sending and Receiving Messages on Thunderbird 34
8.8%
Troubleshoot the "Secure Connection Failed" error message 100
14.0%
Fix problems that cause images to not show 31
9.7%
Configuration Options for Folders 16
6.2%
What to do if Firefox won't play any sounds 39
12.8%
Configuration Options for Receiving Messages 10
0.0%
Configuration Options for Viewing Messages 27
11.1%
Vacation Response 15
6.7%
Recover lost or missing Bookmarks 30
13.3%
Configuration Options for Downloading Messages 19
10.5%
How to Install and Use another Language in the Dictionary on Thunderbird 8
0.0%
Configuration Options for Sending Messages 7
0.0%
How to Customize Toolbars 6
0.0%
Can't add, change or save bookmarks - How to fix 21
14.3%
Firefox can't load websites but other browsers can 71
18.3%
Add-Ons and Extensions FAQ 5
0.0%
Add Search Engine to Open Search 5
0.0%
Cannot Send Messages 24
16.7%
Fix video and audio playback problems on Firefox for Windows 58
19.0%
Changes to toolbars and window sizes are not saved 14
14.3%
Configuration Options for Search 9
11.1%
Switching the folder pane view 4
0.0%
Changing the Date or Time of an Event 4
0.0%
Recalling an Email 4
0.0%
Warning Unresponsive plugin - What it means and how to fix it 76
19.7%
Fix problems connecting to websites after updating Firefox 98
20.4%
Configuration Options for Attachments 8
12.5%
Names but no Email Addresses are Displayed 3
0.0%
Where can I go for help and support? 3
0.0%
Switching to Thunderbird 12
16.7%
Thunderbird and Yahoo 7
14.3%
Websites don't load - troubleshoot and fix error messages 57
21.1%
Configuration Options for System 2
0.0%
Contact Firefox OS carrier support 2
0.0%
Mozilla Crash Reporter TB 2
0.0%
Using the Lightning Calendar Add-on 2
0.0%
Reply Above or Below Quoted Text 2
0.0%
Configuration Options for Accounts 2
0.0%
List of Configuration Options 2
0.0%
The call log won't finish loading 2
0.0%
Using Saved Searches 2
0.0%
Unable to install add-ons (extensions or themes) 11
18.2%
Installing Thunderbird on Mac 6
16.7%
Moving Thunderbird Data to a New Computer 46
21.7%
Uninstall Thunderbird from your computer 19
21.1%
Working with events 1
0.0%
How do I share the badges I've earned? 1
0.0%
I want to make something awesome really fast 1
0.0%
How does the remix button work? 1
0.0%
What kind of events can I organize? 1
0.0%
What is included in BadgeKit? 1
0.0%
Thunderbird and Sympatico 1
0.0%
Using Identities 1
0.0%
Small Resolution Screens 1
0.0%
I did it! My event was a success! How can we celebrate? 1
0.0%
Creating a new event or task 1
0.0%
Configuration Options for Startup 1
0.0%
Configuration Options for Identity 1
0.0%
Configuration Options for Certificates 1
0.0%
Configuration Options for Character Encoding 1
0.0%
Create Tutorial using the Knowledge Base Popup Tutorial Template 1
0.0%
Forum Response - Clear cache and cookies 1
0.0%
Turn on Airplane Mode 1
0.0%
Open Badges Calls 1
0.0%
New in Thunderbird 24 1
0.0%
Why did we create Mozilla BadgeKit? 1
0.0%
Contributor's Guide to Troubleshooting Firefox Hello 1
0.0%
Firefox for Support Forum Contributors 1
0.0%
When and how to use keywords to improve an article's search ranking 1
0.0%
Reset Firefox -- easily fix most problems. 1
0.0%
Meet the Team 1
0.0%
Message List Columns 14
21.4%
Print List of Messages 5
20.0%
Configuration Options for Writing Messages 5
20.0%
Cannot delete messages 22
22.7%
Exporting and sharing a calendar 9
22.2%
Configuring Certificates 9
22.2%
Firefox and other browsers can't load websites 34
23.5%
Master Password 21
23.8%
Fix printing problems in Firefox 21
23.8%
Use gestures in Firefox for Android 4
25.0%
What is Thimble? 4
25.0%
Thunderbird can't be opened after you install it on a Mac - How to fix 4
25.0%
Creating New Calendars 4
25.0%
Configuring Lightning 4
25.0%
Control screen brightness 4
25.0%
Viewing All Body Parts 4
25.0%
Where can I go for help? 4
25.0%
Manual Account Configuration 37
24.3%
How to run Firefox when your profile is missing or inaccessible 37
24.3%
Firefox crashes - asking for support 12
25.0%
Firefox uses too many CPU resources - How to fix 41
24.4%
How to fix the Update Failed error message when updating Firefox 16
25.0%
Standalone address book 28
25.0%
Recover lost bookmarks on Firefox Developer Edition 3
33.3%
Understanding the limitations of Popcorn Maker and avoiding headaches 3
33.3%
Global Search 3
33.3%
PDF files are blank or cause an error message on Mac 3
33.3%
What is BadgeKit? 3
33.3%
Where can I go for technical help? 3
33.3%
Set Screen timeout 3
33.3%
Set Date and Time 3
33.3%
How do I manage my Persona account? 3
33.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 3
33.3%
Changing IMAP to POP 3
33.3%
Who is BadgeKit for? 3
33.3%
Display name in message list and message pane 3
33.3%
Safe Mode Thunderbird 7
28.6%
Hyperlinks in Messages Not Working 7
28.6%
Configuration Options for Tags 11
27.3%
Re-enable add-ons that were disabled when updating Firefox 19
26.3%
Firefox does not work - Common fixes to get you back up and running 19
26.3%
Firefox Sync troubleshooting and tips 50
26.0%
Use tabs to organize lots of websites in a single window 14
28.6%
I need help with my Webmaker account 10
30.0%
Quick Filter Toolbar 6
33.3%
Lightning User Interface 6
33.3%
Accessibility features in Firefox - Make Firefox and web content work for all users 6
33.3%
Problems with email and how to find help 21
28.6%
Windows Media or other plugins stopped working after Firefox update 21
28.6%
HTML5 audio and video in Firefox 17
29.4%
How do I restore my tabs from last time? 36
27.8%
Firefox shows a black screen or blank screen after updating to 33 9
33.3%
Send performance data to Mozilla 5
40.0%
How can I send a large attachment? 5
40.0%
What is Persona and how does it work? 5
40.0%
How to Use Attachments 16
31.2%
New in Thunderbird 31.0 27
29.6%
Enable SSL to fix the Firefox cannot connect securely error message 42
28.6%
Use bookmarklets to quickly perform common web page tasks 8
37.5%
How to fix preferences that won't save 15
33.3%
Clear browsing history and cookies 74
28.4%
What to do when searches take you to the wrong search website 11
36.4%
Tab preferences and settings 196
28.1%
Changing calendar preferences 7
42.9%
Plugin Crash Reports TB 7
42.9%
Instant Messaging and Chat 7
42.9%
What happened to the Add-on Bar? 21
33.3%
ISP Configuration Settings 10
40.0%
Firefox repeatedly opens empty tabs or windows after you click on a link 10
40.0%
How to print websites 27
33.3%
What happened to the Status Bar? 41
31.7%
How to hide the tab strip when you only have one tab 9
44.4%
Frequently Asked Questions 54
31.5%
Websites look wrong or appear differently than they should 19
36.8%
I've lost my Firefox Sync account information - What to do 22
36.4%
How to use TalkBack support in Firefox for Android for accessibility 15
40.0%
Profiles TB 25
36.0%
Secure Website Certificate 35
34.3%
Configuration Options for Security 11
45.5%
Firefox won't start - find solutions 101
31.7%
The Add-on Bar gives you quick access to add-on features 24
37.5%
What to do if you can't download or save files 14
42.9%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 77
32.5%
Block and unblock websites with parental controls on Firefox 50
34.0%
How to make the new Firefox look like the old Firefox 17
41.2%
Firefox is stuck in Safe Mode 36
36.1%
Firefox keeps crashing at startup 26
38.5%
Flash videos won't play full screen 13
46.2%
Home page with pipe character opens extra tabs when Firefox starts 13
46.2%
Websites show a spinning wheel and never finish loading 22
40.9%
Fix common audio and video issues 25
40.0%
Setting Firefox as the default browser does not work - What to do 47
36.2%
"This Connection is Untrusted" error message appears - What to do 113
34.5%
Firefox is slow - How to make it faster 69
36.2%
Change the Default Language 28
42.9%
Navigation buttons like back, home, bookmarks and reload are missing 31
41.9%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 43
39.5%
Server Not Found - Troubleshoot connection problems 51
39.2%
Improve Mozilla Location Services by turning on Location Services in the Firefox for Android Settings 21
47.6%
Display the Thunderbird menus and toolbar 62
38.7%
Common questions after updating to the new Firefox 57
40.4%
Addressing an Email 25
48.0%
Firefox uses too much memory (RAM) - How to fix 47
42.6%
Thunderbird and Hotmail 27
48.1%
How to allow Java on trusted sites 89
40.4%
Wrong home page opens when I start Firefox - How to fix 115
40.0%
Warning Unresponsive script - What it means and how to fix it 157
39.5%
Configuration Options for Updates 76
42.1%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 49
44.9%
Firefox's default home page has quick links to common features 43
46.5%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 66
43.9%
What happened to the File, Edit, and View menus? 116
41.4%
How do Tiles work? 79
43.0%
Firefox hangs or is not responding - How to fix 67
44.8%
Configure firewalls so that Firefox can access the Internet 103
42.7%
Fix problems with Facebook games, chat and more 45
48.9%
Remove a toolbar that has taken over your Firefox search or home page 57
47.4%
Configure Windows Firewall to allow Firefox access to the Internet 119
44.5%
Security and passwords settings 358
43.9%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 118
47.5%
Password manager - Remember, delete and change saved passwords in Firefox 95
49.5%
Use the Silverlight plugin to play audio and video 189
48.7%