Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 83
4.8%
The thumbnails on the new tab page are missing - how to get them back 33
6.1%
Troubleshoot the "Secure Connection Failed" error message 109
13.8%
Configuration Options for Receiving Messages 13
0.0%
Fix problems that cause images to not show 29
10.3%
Vacation Response 17
5.9%
Configuration Options for Folders 17
5.9%
Fix problems connecting to websites after updating Firefox 107
15.9%
Firefox can't load websites but other browsers can 83
15.7%
Configuration Options for Downloading Messages 24
12.5%
Cannot Send Messages 29
13.8%
What to do if Firefox won't play any sounds 34
14.7%
Recover lost or missing Bookmarks 28
14.3%
Configuration Options for Viewing Messages 22
13.6%
Sending and Receiving Messages on Thunderbird 37
16.2%
Moving Thunderbird Data to a New Computer 47
17.0%
Configuration Options for Attachments 11
9.1%
Configuration Options for Sending Messages 6
0.0%
Firefox crashes - asking for support 10
10.0%
How to Install and Use another Language in the Dictionary on Thunderbird 10
10.0%
How to Customize Toolbars 10
10.0%
Where can I go for help and support? 5
0.0%
New in Thunderbird 31.0 24
16.7%
Add-Ons and Extensions FAQ 4
0.0%
Changing the Date or Time of an Event 4
0.0%
Viewing All Body Parts 4
0.0%
Unable to install add-ons (extensions or themes) 13
15.4%
Firefox shows a black screen or blank screen after updating to 33 13
15.4%
Websites don't load - troubleshoot and fix error messages 58
20.7%
List of Configuration Options 3
0.0%
How do I manage my Persona account? 3
0.0%
Changing IMAP to POP 3
0.0%
Warning Unresponsive plugin - What it means and how to fix it 76
21.1%
Master Password 25
20.0%
Can't add, change or save bookmarks - How to fix 25
20.0%
Quick Filter Toolbar 7
14.3%
Installing Thunderbird on Mac 7
14.3%
Configuration Options for Search 7
14.3%
Firefox for Support Forum Contributors 2
0.0%
How do I share the badges I've earned? 2
0.0%
What is Thimble? 2
0.0%
Contact Firefox OS carrier support 2
0.0%
Mozilla Crash Reporter TB 2
0.0%
Thunderbird Crashes 2
0.0%
Creating a new event or task 2
0.0%
Reply Above or Below Quoted Text 2
0.0%
What is BadgeKit? 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuration Options for Character Encoding 2
0.0%
Set Date and Time 2
0.0%
Problems with email and how to find help 24
20.8%
Fix video and audio playback problems on Firefox for Windows 68
22.1%
Thunderbird and Yahoo 6
16.7%
Add Search Engine to Open Search 6
16.7%
Manual Account Configuration 32
21.9%
Standalone address book 32
21.9%
Configuring Certificates 10
20.0%
Working with events 1
0.0%
Configuration Options for System 1
0.0%
How does the remix button work? 1
0.0%
What kind of events can I organize? 1
0.0%
I did it! My event was a success! How can we celebrate? 1
0.0%
FAQ AOL email Sent Folder 1
0.0%
Thunderbird and Sympatico 1
0.0%
Using Identities 1
0.0%
Are all my badges public? 1
0.0%
Configuration Options for Startup 1
0.0%
Configuration Options for Identity 1
0.0%
Configuration Options for Certificates 1
0.0%
Create Tutorial using the Knowledge Base Popup Tutorial Template 1
0.0%
Forum Response - Clear cache and cookies 1
0.0%
Turn on Airplane Mode 1
0.0%
New in Thunderbird 24 1
0.0%
Why did we create Mozilla BadgeKit? 1
0.0%
Contributor's Guide to Troubleshooting Firefox Hello 1
0.0%
What is included in BadgeKit? 1
0.0%
When and how to use keywords to improve an article's search ranking 1
0.0%
Reset Firefox -- easily fix most problems. 1
0.0%
Get help with Firefox Developer Edition 1
0.0%
Cannot delete messages 22
22.7%
Switching the folder pane view 5
20.0%
Configuration Options for Writing Messages 5
20.0%
Control screen brightness 5
20.0%
Changes to toolbars and window sizes are not saved 9
22.2%
Switching to Thunderbird 9
22.2%
Firefox uses too many CPU resources - How to fix 38
23.7%
Fix printing problems in Firefox 21
23.8%
Firefox does not work - Common fixes to get you back up and running 21
23.8%
Safe Mode Thunderbird 4
25.0%
Configuration Options for Add-ons 4
25.0%
How to Subscribe to News Feeds and Blogs 4
25.0%
Print List of Messages 8
25.0%
Uninstall Thunderbird from your computer 24
25.0%
Firefox and other browsers can't load websites 36
25.0%
Recover lost bookmarks on Firefox Developer Edition 3
33.3%
Global Search 3
33.3%
Send performance data to Mozilla 3
33.3%
Set Screen timeout 3
33.3%
Configuring Lightning 3
33.3%
The call log won't finish loading 3
33.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 3
33.3%
Add and manage calendars 3
33.3%
Instant Messaging and Chat 7
28.6%
Accessibility features in Firefox - Make Firefox and web content work for all users 7
28.6%
Configuration Options for Tags 11
27.3%
Use bookmarklets to quickly perform common web page tasks 11
27.3%
Enable SSL to fix the Firefox cannot connect securely error message 43
25.6%
How to run Firefox when your profile is missing or inaccessible 42
26.2%
I need help with my Webmaker account 10
30.0%
Cannot remove an add-on (extension or theme) 6
33.3%
Hyperlinks in Messages Not Working 6
33.3%
How to print websites 36
27.8%
What to do if you can't download or save files 13
30.8%
How to Customize the New Mail Sound 5
40.0%
Names but no Email Addresses are Displayed 5
40.0%
Creating New Calendars 5
40.0%
How can I send a large attachment? 5
40.0%
How to save a page as a PDF on Firefox for Android 5
40.0%
How does my organization become a displayer of Open Badges? 5
40.0%
Firefox is stuck in Safe Mode 39
28.2%
How do I restore my tabs from last time? 46
28.3%
The Add-on Bar gives you quick access to add-on features 30
30.0%
Clear browsing history and cookies 74
28.4%
Firefox won't start - find solutions 99
28.3%
Windows Media or other plugins stopped working after Firefox update 22
31.8%
ISP Configuration Settings 11
36.4%
Firefox Sync troubleshooting and tips 51
29.4%
Use gestures in Firefox for Android 7
42.9%
My code isn't working, what do I do? 7
42.9%
Installing Lightning into Thunderbird 7
42.9%
Frequently Asked Questions 53
30.2%
How to fix preferences that won't save 17
35.3%
Re-enable add-ons that were disabled when updating Firefox 20
35.0%
How to Use Attachments 20
35.0%
HTML5 audio and video in Firefox 16
37.5%
Signing out using Persona 9
44.4%
Firefox repeatedly opens empty tabs or windows after you click on a link 12
41.7%
Server Not Found - Troubleshoot connection problems 46
32.6%
Change the program used to open email links 22
36.4%
Change the Default Language 22
36.4%
Websites look wrong or appear differently than they should 15
40.0%
Message List Columns 15
40.0%
Remove websites from the Awesome Bar suggestions 11
45.5%
Exporting and sharing a calendar 11
45.5%
Thunderbird and Hotmail 21
38.1%
Navigation buttons like back, home, bookmarks and reload are missing 31
35.5%
Tab preferences and settings 191
30.9%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 74
32.4%
How to use a Virtual Card (vCard) 17
41.2%
Firefox uses too much memory (RAM) - How to fix 56
33.9%
Firefox keeps crashing at startup 20
40.0%
What happened to the Add-on Bar? 20
40.0%
Customizing the Start Page 23
39.1%
I've lost my Firefox Sync account information - What to do 23
39.1%
How to fix the Update Failed error message when updating Firefox 19
42.1%
Addressing an Email 21
42.9%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 46
37.0%
Common questions after updating to the new Firefox 55
36.4%
Where to go for developer support 20
45.0%
Websites show a spinning wheel and never finish loading 20
45.0%
Firefox is slow - How to make it faster 72
36.1%
Secure Website Certificate 38
39.5%
What happened to the Status Bar? 44
38.6%
Configure firewalls so that Firefox can access the Internet 116
35.3%
Updating Thunderbird 19
47.4%
Display the Thunderbird menus and toolbar 64
37.5%
Block and unblock websites with parental controls on Firefox 48
39.6%
Setting Firefox as the default browser does not work - What to do 47
40.4%
Wrong home page opens when I start Firefox - How to fix 123
36.6%
Firefox's default home page has quick links to common features 44
40.9%
Configuration Options for Updates 87
37.9%
Profiles TB 26
46.2%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 52
40.4%
Installing Thunderbird on Windows 23
47.8%
Fix common audio and video issues 23
47.8%
Firefox hangs or is not responding - How to fix 69
39.1%
What happened to the File, Edit, and View menus? 103
37.9%
Usernames and passwords are not saved 34
44.1%
"This Connection is Untrusted" error message appears - What to do 116
37.9%
Make Thunderbird the Default Mail Client 44
43.2%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 60
41.7%
"Firefox is already running but is not responding" error message - How to fix it 32
46.9%
Remove a toolbar that has taken over your Firefox search or home page 54
42.6%
FAQ Thunderbird and Windows 7 29
48.3%
How to allow Java on trusted sites 86
40.7%
Back up and restore information in Firefox profiles 44
45.5%
How do Tiles work? 79
44.3%
Warning Unresponsive script - What it means and how to fix it 151
43.0%
Change what Firefox does when you click on or download a file 53
49.1%
New Tab Page - show, hide and customize top sites 81
46.9%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 126
46.0%
Applications panel - Set how Firefox handles different types of files 145
49.0%
Use the Silverlight plugin to play audio and video 157
49.0%
Security and passwords settings 326
47.5%