Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 90
10.0%
Cannot Send Messages 27
11.1%
Changes to toolbars and window sizes are not saved 16
6.2%
Navigation buttons like back, home, bookmarks and reload are missing 31
12.9%
Vacation Response 20
10.0%
Troubleshoot the "Secure Connection Failed" error message 66
16.7%
Configuration Options for Folders 9
0.0%
How to Customize Toolbars 9
0.0%
Sending and Receiving Messages on Thunderbird 33
15.2%
Configuration Options for Downloading Messages 18
11.1%
Configuration Options for Attachments 8
0.0%
Firefox Sync troubleshooting and tips 41
17.1%
How to Use Attachments 12
8.3%
Master Password 36
16.7%
Warning Unresponsive plugin - What it means and how to fix it 55
18.2%
Fix common audio and video issues 26
15.4%
Configuration Options for Receiving Messages 6
0.0%
Re-enable add-ons that were disabled when updating Firefox 19
15.8%
FAQ Changing IMAP to POP 5
0.0%
Quick Filter Toolbar 5
0.0%
How to Install and Use another Language in the Dictionary on Thunderbird 5
0.0%
Flash videos won't play full screen 32
18.8%
How to hide the tab strip when you only have one tab 9
11.1%
Recover lost or missing Bookmarks 31
19.4%
ISP Database 4
0.0%
Print List of Messages 4
0.0%
Fix problems that cause images to not show 17
17.6%
Firefox and other browsers can't load websites 34
20.6%
New in Thunderbird 31.0 29
20.7%
Firefox can't load websites but other browsers can 58
22.4%
Configuration Options for Writing Messages 3
0.0%
Home page with pipe character opens extra tabs when Firefox starts 7
14.3%
How to fix preferences that won't save 15
20.0%
Firefox is slow - How to make it faster 148
23.6%
Tab preferences and settings 126
23.8%
The Add-on Bar gives you quick access to add-on features 27
22.2%
Configuration Options for Filtering Messages 2
0.0%
How do I manage my Persona account? 2
0.0%
Websites say that Firefox is outdated or incompatible even though it's the latest version 2
0.0%
What is BadgeKit? 2
0.0%
New in Thunderbird 24 2
0.0%
Forum Response - Zoom feature on Firefox 22 2
0.0%
Configuration Options for Sending Messages 6
16.7%
Configuration Options for Tags 6
16.7%
Thunderbird and Yahoo 6
16.7%
Websites don't load - troubleshoot and fix error messages 57
24.6%
Usernames and passwords are not saved 29
24.1%
Configuration Options for Viewing Messages 29
24.1%
Hyperlinks in Messages Not Working 17
23.5%
Configuring Lightning 5
20.0%
Changing calendar preferences 5
20.0%
Thunderbird is stuck in Safe Mode 5
20.0%
Configuration Options for Search 5
20.0%
How to write Knowledge Base articles 1
0.0%
Small Resolution Screens 1
0.0%
Thunderbird and Sympatico 1
0.0%
The Whats New or Migration Assistant tabs keep appearing 1
0.0%
Lightning User Interface 1
0.0%
Creating a recurring event 1
0.0%
Where can I find community research on Open Badges? 1
0.0%
Configuration Options for Startup 1
0.0%
List of Configuration Options 1
0.0%
Configuration Options for Accounts 1
0.0%
Configuration Options for System 1
0.0%
Thunderbird and AT&T 1
0.0%
Plugin Crash Reports TB 1
0.0%
How do I share things from Firefox for Android? 1
0.0%
How can I discover interesting makes on the site? 1
0.0%
I'm inspired! How can I teach others to make the web? 1
0.0%
Firefox uses too many CPU resources - How to fix 48
25.0%
Server Not Found - Troubleshoot connection problems 44
25.0%
Recalling an Email 8
25.0%
Scrolling issue on Firefox after upgrading to OS X Mavericks 8
25.0%
The thumbnails on the new tab page are missing - how to get them back 31
25.8%
Firefox crashes - asking for support 4
25.0%
Global Search 4
25.0%
Message Tabs 4
25.0%
Configuration Options for Character Encoding 4
25.0%
Avoiding Quota Limits on Mail Servers 4
25.0%
Unable to log in to websites that use signText on Firefox 4
25.0%
Firefox hangs or is not responding - How to fix 69
26.1%
Can't add, change or save bookmarks - How to fix 15
26.7%
Firefox shows a black screen or blank screen after updating to 33 15
26.7%
What to do if Firefox won't play any sounds 45
26.7%
How to create and use mailing lists on Thunderbird 11
27.3%
Websites look wrong or appear differently than they should 26
26.9%
Fix video and audio playback problems on Firefox for Windows 37
27.0%
PDF files are blank or cause an error message on Mac 7
28.6%
Recover lost bookmarks on Firefox Developer Edition 7
28.6%
Cannot remove an add-on (extension or theme) 7
28.6%
Block and unblock websites with parental controls on Firefox 63
27.0%
Firefox uses too much memory (RAM) - How to fix 55
27.3%
Switching the folder pane view 3
33.3%
My code isn't working, what do I do? 3
33.3%
I need help with my Webmaker account 3
33.3%
How to make screenshots 3
33.3%
Control screen brightness 3
33.3%
Where can I go for support? 3
33.3%
Keyboard settings 3
33.3%
Display name in message list and message pane 3
33.3%
Message List Columns 10
30.0%
HTML5 audio and video in Firefox 10
30.0%
Contact Firefox OS carrier support 6
33.3%
Safe Mode Thunderbird 6
33.3%
Customizing the Start Page 6
33.3%
Frequently Asked Questions 27
29.6%
Keyboard Shortcuts TB 9
33.3%
Configuring Certificates 9
33.3%
Clear browsing history and cookies 76
28.9%
Manual Account Configuration 37
29.7%
ISP Configuration Settings 5
40.0%
Configure Origin Address for Multiple Gmail Accounts 5
40.0%
How to fix the Update Failed error message when updating Firefox 19
31.6%
Uninstall apps 19
31.6%
Enable SSL to fix the Firefox cannot connect securely error message 33
30.3%
Standalone address book 29
31.0%
How to reset the default user agent on Firefox 29
31.0%
Problems with email and how to find help 22
31.8%
Where are my logins stored? 8
37.5%
Accessibility features in Firefox - Make Firefox and web content work for all users 8
37.5%
I've lost my Firefox Sync account information - What to do 25
32.0%
Fix problems connecting to websites after updating Firefox 87
29.9%
Remove websites from the Awesome Bar suggestions 14
35.7%
Am I really hacking a web page? 7
42.9%
Thunderbird Software Update Failed 7
42.9%
Names but no Email Addresses are Displayed 7
42.9%
Switching to Thunderbird 7
42.9%
Cannot delete messages 17
35.3%
Firefox does not work - Common fixes to get you back up and running 17
35.3%
Organize Your Messages by Using Filters 13
38.5%
Disable Pocket on Firefox 13
38.5%
Save web pages for later with Pocket on Firefox 9
44.4%
Where can I go for help? 9
44.4%
Firefox is stuck in Safe Mode 38
34.2%
Configuration Options for Security 12
41.7%
Fix printing problems in Firefox 15
40.0%
Updating Thunderbird 21
38.1%
Change the program used to open email links 27
37.0%
Use bookmarklets to quickly perform common web page tasks 14
42.9%
Configure firewalls so that Firefox can access the Internet 86
33.7%
Wrong home page opens when I start Firefox - How to fix 89
33.7%
What happened to the Status Bar? 32
37.5%
"This Connection is Untrusted" error message appears - What to do 127
33.9%
Change what Firefox does when you click on or download a file 53
35.8%
Change the fonts and colors websites use 16
43.8%
Uninstall Thunderbird from your computer 16
43.8%
Websites show a spinning wheel and never finish loading 19
42.1%
Setting Firefox as the default browser does not work - What to do 31
38.7%
How to print web pages in Firefox 40
37.5%
Display the Thunderbird menus and toolbar 48
37.5%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 42
38.1%
Addressing an Email 21
42.9%
Add Security Exception 18
44.4%
Unable to install add-ons (extensions or themes) 15
46.7%
Zoom in and out of websites on Firefox for Android 20
45.0%
New in Thunderbird 38.0 17
47.1%
Thunderbird and Gmail 22
45.5%
Where is the Pocket button on Firefox? 19
47.4%
New Tab Page - show, hide and customize top sites 84
38.1%
How to allow Java on trusted sites 89
38.2%
Warning Unresponsive script - What it means and how to fix it 181
37.0%
Firefox keeps crashing at startup 29
44.8%
How do I restore my tabs from last time? 34
44.1%
Why has my "Send" button been replaced with "Send Later" 25
48.0%
Change the Default Language 25
48.0%
What happened to the Add-on Bar? 30
46.7%
Avoid crashes - Tips and tricks 35
45.7%
Common questions after updating to the new Firefox 40
45.0%
Make Thunderbird the Default Mail Client 29
48.3%
What is plugin-container 36
47.2%
How to run Firefox when your profile is missing or inaccessible 37
48.6%
"Firefox is already running but is not responding" error message - How to fix it 37
48.6%
How do Tiles work? 80
43.8%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 90
43.3%
Configuration Options for Updates 79
44.3%
Moving Thunderbird Data to a New Computer 50
48.0%
Troubleshoot Firefox issues caused by malware 108
44.4%
Firefox won't start - find solutions 93
46.2%
What happened to the File, Edit, and View menus? 112
47.3%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 113
47.8%
Configure Windows Firewall to allow Firefox access to the Internet 120
48.3%
Firefox Health Report says your browser is running slower than usual 150
48.0%