Need Changes

Article Visits in last 30 days Comment
Update Firefox to the latest version 774,945
Could use screenshots for mac, linux (unless we use the Windows screenshots for all systems)
How does built-in Phishing and Malware Protection work? 332,198
[Fx48] "What happens when a page or file is blocked?": Review for other needed changes (see discussion). This article needs to be condensed and linked to other appropriate support articles.
Watch DRM content on Firefox 103,566
[Fx52] Adobe Primetime CDM removal (Bug 1329538)
Troubleshoot the "Secure Connection Failed" error message 71,161
Review other reasons for the "Secure Connection Failed" error - see discussion
Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox 62,755
[Fx53] Network tab will include new "Site Data" section" (bug 1313003)
Firefox is slow - How to make it faster 29,543
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Troubleshoot and diagnose Firefox problems 21,033
[03-07-2017] Plugin support except for Flash dropped in Fx52 (bug 1269807). Consider moving "Troubleshoot your plugins" section to "Other solutions".
Firefox uses too much memory (RAM) - How to fix 20,667
"Memory troubleshooting tools" section needs info/link for Windows 10
Use plugins to play audio, video, games and more 16,006
[Fx52] update for Firefox 52 (bug 1269807)
Use themes to change the look of Firefox 15,134
[Fx48] Needs update. The "get addons" panel was redesigned in Firefox 48
Recover lost or missing Bookmarks 15,113
[IMPROVE] Also investigate mysterious new profile on update.
Hide or display Tiles in New Tab 13,676
Need to update the cogwheel menu screenshots when the UI is updated
Fix common audio and video issues 13,538
[01-24-2017] (Fx52, Linux) Set PulseAudio section {for fx52} when Fx 52 goes into beta (see discussion) [Fx52] review Plugins section (bug 1269807)
Firefox menu icon is missing on Android - how to access the menu 12,745
needs technical check
Insecure password warning in Firefox 12,196
Review when Fx51 is released (expiry date 01-24-2017). See discussion.
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 10,605
[Fx52] review for needed Firefox 52 updates (bug 1269807)
How to switch from 32-bit to 64-bit Firefox 10,017
[Fx52] Edit warning about Flash and Silverlight - see discussion
Usernames and passwords are not saved 8,486
[Fx52] "Remove" button changes to "Remove Site" (see discussion)
Block and unblock websites with parental controls on Firefox 8,155
Win7 + Vista links to replace with...?
Firefox takes a long time to start up 6,661
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Unable to install add-ons (extensions or themes) 6,395
Review "Download Error -228" (see discussion).
Add or remove a search engine in Firefox 6,152
"Keyword" area needs support (see discussion)
Use the Troubleshooting Information page to help fix Firefox issues 5,566
[Fx51] Could use a new Windows screenshot since the Application Basics Profiles Folder button changed from "Show Folder" to "Open Folder" (see discussion)
HTML5 audio and video in Firefox 5,487
[Fx51] FLAC support added - see discussion
I'm having problems with my Firefox Account 5,462
"You successfully connected your first device to your Firefox Account.” applies to any new device? (see discussion)
Add-on signing in Firefox for Android 5,304
Need to update MDN links - see discussion
What to do if Firefox won't play any sounds 5,137
Could use updated screenshots
Firefox no longer works with some versions of Windows XP 4,075
[March 2017] (Fx52-53) Review for needed updates: XP/Vista support being phased out (bug 1305453). See discussion.
Cannot remove an add-on (extension or theme) 3,987
[Fx40] Review and update "Uninstalling manually" section as needed - see discussion
How to stop Firefox from making automatic connections 3,879
[Fx48] Update "Anti-phishing list updating" section for Firefox 48. Other edits needed: Add Push Notifications? DRM? Other additions? - see discussion - AW. Add browser.safebrowsing.blockedURIs.enabled - CI
Clear browsing history in Firefox for iOS 3,202
The menu button is in a different location - CI 2016-11-30
Mozilla Crash Reporter 3,037
[Fx52] Update with new screenshot (bug 512479)
Digitally Signing and Encrypting Messages 2,903
Image(s) changed from in-line to block level
Sync your Firefox bookmarks and browsing history in iOS 2,309
Bookmark sync issue ... to be fixed soon? - see discussion. Remove warning note when this is fixed.
Your hardware is no longer supported 1,933
[March 07, 2017] (Fx 53, Linux) Mark this ready to localize when Firefox 53 goes into Beta (see discussion)
How to Subscribe to News Feeds and Blogs 1,763
TB specialists, please double-check this article by testing it with Thunderbird 38
Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? 1,743
[Jan 24 2017] Review and mark RFL when Fx52 goes into Beta.
Where is the "Pocket for Firefox" button? 1,453
ATTN: Joni - see discussion. [43 and ongoing] add languages listed in about:config -> browser.pocket.enabledlocales
FAQ Changing IMAP to POP 1,435
Needs new screenshots for steps 3 and 4
Is Firefox available for iPhone or iPad in my language? 1,387
will need a change in (i guess!) < 6 months to "that are compatible with iOS 9.0 and above"
How to use a Virtual Card (vCard) 1,386
Needs new screenshots for linux.
Installing an Add-on in Thunderbird 1,139
Still a work in progress, localization to be approved when a final live version settles.
Using Tabs on Firefox for Android 1,115
This article will eventually need to be broken up into smaller articles.
How to sync your add-ons with another copy of Firefox 1,028
Consider deprecating this after fx 40. Still gets 2K visits a month.
Instant Messaging and Chat 977
facebook chat doesn't work anymore, see https://bugzilla.mozilla.org/show_bug.cgi?id=1236133
Firefox for Android displays blank web pages 906
Needs further review before L10N
Change your Firefox search settings on Windows 10 765
Check helpfulness rating for this before marking RFL.
Firefox no longer works with Mac OS X 10.4 or PowerPC processors 723
Either update or archive this article (see discussion)
Log in to Pocket with your Firefox Account 717
Review needed: Available on Firefox for iOS? If not, then the Description needs to be edited to remove the "Relevant to:" entry.
Use the Awesome Screen to search the web, bookmarks and more 703
This needs to be split up into smaller articles eventually.
Get help with Webmaker for Android 651
Archive this article once the Webmaker team has started adding content.
Install Firefox on your phone or tablet 627
Needs review from product team before L10N
Uninstall Firefox for iOS 626
add a screenshot when firefox for ios 1.0 is released on the Apple App Store
Pages appear tiny when I print or view them in Print Preview 549
[48] update this article to encourage users to download 48.
Mobile Accessibility Features 508
[verdi] This article should be merged with "How to use TalkBack support in Firefox for Android for accessibility"
Web pages aren't displaying properly in Firefox for Android 351
Needs further review before L10N
Firefox crashes - asking for support 265
See discussion, IMHO this and related articles need improving.
Message Tags - Categorize your email in Thunderbird 229
Needs Mac and Linux screenshots - CI 2106-11-29
How to use TalkBack support in Firefox for Android for accessibility 225
[m16] See comments in the wiki source. Changes should be tested/verified [verdi] This article should be merged with "Mobile Accessibility Features"
Write articles for the Knowledge Base 225
"Make step-by-step instructions easy to follow" section needs clarification (see discussion)
Facebook import error on ZTE Open 199
Update when issue is fixed or has a workaround.
Control notifications in Firefox for Android 194
[48] - "Clear" is a bit strange wording. Expect this to change.
Turn off web fonts in Firefox for Android 183
no check mark in 48+ (switch)
Take screenshots 83
[1.4] Change to button combo https://bugzilla.mozilla.org/show_bug.cgi?id=945996 - still a longs way to go.
Article Description 47
Keywords and Related Documents (see discussion)
Firefox for Android for Support Forum Contributors 14
needs quizzes and visuals
Article review guidelines 12
[Attn: admin - Joni] Review "Top articles" definition. Also, should we update guidelines to include Templates? What about "How to Contribute" articles?
Firefox OS for Support Forum Contributors 3
needs quizzes and visuals
Forum Response - Firefox crashes 2
[Fx52] Update with new screenshot (bug 512479)
Template:olderversionsios 2
Update this with every release
Template:PluginSupportEOL 2
[Jan 24 2017] Update with {for fx52} and {for not fx52} content when Firefox 52 goes into beta and mark RFL
Add-on support guidelines for contributors 1
Content changes needed (some elaboration on blocklisting, review process). See discussion: "Needs review for content, renaming this article" https://support.mozilla.org/en-US/kb/add-support-guidelines-contributors/discuss/5832
Contributor Quality Training Conclusion 1
needs image and summary of all learned
Forum Response - Activate Java 1
Plugin support except for Flash dropped in Fx52 (bug 1269807).
Forum Response - Installing an extension 1
Is this article really for Thunderbird? See discussion.
Forum Response - Plugin check 1
03-07-2017 expiry date. Plugin support except for Flash dropped in Fx52 (bug 1269807)
Forum response - Restore previous session 1
If this response is needed, add it to [[common forum responses]]
Notifications in Firefox for Android 1
[47] - new article needed https://bugzilla.mozilla.org/show_bug.cgi?id=1004734
Template:newerversionios 1
Needs to be updated with each new release
Template:plugincheck 1
[03-07-2017] Plugin support except for Flash dropped in Fx52 (bug 1269807).
Angry User Training
Images or video would be neat.
Community Hub News
We should add more to the Community News, but this can wait.
Forum Response Android - Start screen (home page) customization
linked sumo article is not maintained anymore
Forum Response Firefox OS Bricked Device Reference
Probably could use updated links to the MDN pages that have been updated for new devices.
Template:top5afterword
Control for reviewing/removing this "experimental" template - see discussion.
Using the Knowledge Base Dashboard
Need to mention the "Complete overview..." link (see discussion).
Using Verbatim to Localize SUMO
Verbatim >> Pontoon