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Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (διαβάστε περισσότερα)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Ερώτηση από daviddejongh 2 έτη πριν

Τελευταία απάντηση από FredMcD 2 έτη πριν

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Firefox crashes/hangs cmputer when switching between tabs

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete… (διαβάστε περισσότερα)

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete. Must push and hold the power button on my Dell XPS8940. Windows 10 Home 21H2 OS Build 19044.1586. Windows Feature Experience Pack 120.2212.4170.0.

There was a window with 7 tabs, 1 playing a youtube video and 5 with videos not playing, one other site with no audio and another window with a website streaming only audio. When the system stopped, the speakers made an odd sort of buzz sound until powered off. I am on the latest version FF 99.0.1 but a similar crash happened on version 98.0.1. Before that this Dell never locked/crashed up this way.

This Dell PC has Realtek audio just like our HP W10 laptop and they both had issues when new with all sound not working when playing a youtube video only in Firefox (HP Feb 2021 and Dell Oct 2021). Launching Groove Music and playing an mp3 always got the sound working. Problem did not cause any program to crash. Windows updates to drives eventually fixed the problem but it only even happened in Firefox. Current problem is new in the last month or two and only on Dell.

Ερώτηση από MikeZZ 2 έτη πριν

Τελευταία απάντηση από MikeZZ 2 έτη πριν

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Already running

Hi. Using Windows 10. Suddenly, Mozilla gives the "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window" messag… (διαβάστε περισσότερα)

Hi.

Using Windows 10. Suddenly, Mozilla gives the "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window" message. I've tried all steps listed on the help site except reinstalling Windows 10, as the comment made said this would require reinstalling programs that did not come pre-installed on my PC, which I don't want to do if possible. I have uninstalled Mozilla, and the install stalls at about 70% with the aforementioned error message. Any help would be greatly appreciated! Thanks.

Ερώτηση από psfell 2 έτη πριν

Απάντηση από Dropa 2 έτη πριν

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Firefox 98.0.1 (64bit) using more than 8GB of memory and freezes internet

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and whe… (διαβάστε περισσότερα)

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and when you look into the firefox task manager it reports it is using no more than maybe 100 MB of ram the only way to stop it is to close the one process that is using all the memory. when i investigate using the about:memory function it tries to tell me that it is an extension using the memory but if i disable the 2 extensions i use and reload the measure memory it still is using exactly the same amount of memory. is there any sort of fix for this because i am getting sick of having to have the windows task manager open to close the rogue process every time i use my browser

Ερώτηση από whiteshark68 2 έτη πριν

Τελευταία απάντηση από Terry 2 έτη πριν

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Firefox using a lot or memory

With ONE Firefox window open is it normal to have this many (12) show up in Task Manager (see attachment) and using so much RAM??

Ερώτηση από WTM_W7 2 έτη πριν

Απάντηση από cor-el 2 έτη πριν

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YouTube 4K video playback performance issue on Windows 11

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video. … (διαβάστε περισσότερα)

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

Ερώτηση από mingsun123 2 έτη πριν

Απάντηση από mingsun123 2 έτη πριν

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video loading error

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can'… (διαβάστε περισσότερα)

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.

Ερώτηση από Nektarios 2 έτη πριν

Απάντηση από Nektarios 2 έτη πριν

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GOOGLEADSERVICES

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not … (διαβάστε περισσότερα)

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not load. Just hangs up and gives me a blank page. How do I stop this or remove googleadservices?

Ερώτηση από Michael Z. Jody 2 έτη πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 2 έτη πριν

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (διαβάστε περισσότερα)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Ερώτηση από Michael Z. Jody 2 έτη πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 2 έτη πριν

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Disable webp crap.

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fie… (διαβάστε περισσότερα)

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fiel that won't be dark? This olution doesn't work: https://support.mozilla.org/en-US/questions/1329624 Image saved as jpg still dark, as if it was still webp.

Ερώτηση από SF01 2 έτη πριν

Απάντηση από user104147805413306348376805769878442569366 2 έτη πριν

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Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (διαβάστε περισσότερα)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Ερώτηση από MRA 2 έτη πριν

Απάντηση από MRA 2 έτη πριν

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ERROR 1005: ACCESS DENIED........ASN 9009

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses … (διαβάστε περισσότερα)

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

Ερώτηση από opsec789 2 έτη πριν

Απάντηση από jscher2000 - Support Volunteer 2 έτη πριν

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Firefox doesn't remember the youtube login

I had the same problem like the link below when I use firefox. https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/ So, did what th… (διαβάστε περισσότερα)

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Ερώτηση από bgh1234554 2 έτη πριν

Απάντηση από FredMcD 2 έτη πριν

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Horizontal scrolling w. touchpad doesn't work on linux

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (διαβάστε περισσότερα)

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

Ερώτηση από maartentenvelden 2 έτη πριν

Απάντηση από maartentenvelden 2 έτη πριν

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YouTube Video GPU Decoding only works in Troubleshooting Mode

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (διαβάστε περισσότερα)

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Ερώτηση από Jacob 2 έτη πριν

Απάντηση από Jacob 2 έτη πριν

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Firefox crashes when signing into Outlook webmail

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cooki… (διαβάστε περισσότερα)

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Ερώτηση από Ambivalent 2 έτη πριν

Τελευταία απάντηση από Ambivalent 2 έτη πριν

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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (διαβάστε περισσότερα)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Ερώτηση από krisa15 2 έτη πριν

Απάντηση από cor-el 2 έτη πριν

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (διαβάστε περισσότερα)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Ερώτηση από arex86 2 έτη πριν

Απάντηση από cor-el 2 έτη πριν

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Can not googling, but visiting the site directly work

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googli… (διαβάστε περισσότερα)

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googling on another browser, and it worked just fine. Any idea why/what might cause this? I never touch firewall settings so everything should be on default settings. Thank you

Ερώτηση από althemier 2 έτη πριν

Τελευταία απάντηση από cor-el 2 έτη πριν