Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Αρχειοθετήθηκε

silverlight stopped working for netflix on ff; it worked this a.m. & currently works on IE.

sh0pper απαντήθηκε
sh0pper

When attempting to watch a movie on Netflix, I get an error "Silverlight Installation Problem Error Code: 2104". I was watching the same movie earlier today without error; I paused the movie & closed the browser. When I came back to it a few hours later, I got the error above. I uninstalled & reinstalled twice per the instructions provided by Netflix. After the 2nd time, I tried running the movie on IE and it works without error.

When attempting to watch a movie on Netflix, I get an error "Silverlight Installation Problem Error Code: 2104". I was watching the same movie earlier today without error; I paused the movie & closed the browser. When I came back to it a few hours later, I got the error above. I uninstalled & reinstalled twice per the instructions provided by Netflix. After the 2nd time, I tried running the movie on IE and it works without error.

Όλες οι απαντήσεις (2)

I discovered the problem the new downloads are from microsoft.com but the one I downloaded in March was from netflix.com. I reinstalled the one with netflix.com & it worked. Not sure why but that would explain why it only worked with IE.

I was able to get it working by waiting for the installation error to display, then clicking f5 to refresh instead of the browser refresh button. Plenty of other weird things are showing with other websites too but only on FF so I'll keep removing & reinstalling various updates...ugh.