FF Profile seems to have been deleted from lack of signing in, but was used 5 days a week.

Hi there, I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems. This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import. Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years. Any suggestions on how to recover my profile and move forward? TIA!