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How can I retrieve my forgotten username on Mozilla Desktop?
Hi! I just did a clean Win 11 reinstallation on my laptop and must download all my accounts again, including Firefox. I can't remember my username. Evidently it isn't my e-mail address or my first and last name. Do you know if there's a way to either retrieve it or create a new username on the website? Thanks in advance!
Hi! I just did a clean Win 11 reinstallation on my laptop and must download all my accounts again, including Firefox. I can't remember my username. Evidently it isn't my e-mail address or my first and last name. Do you know if there's a way to either retrieve it or create a new username on the website? Thanks in advance!
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Hi,
Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.