Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Αρχειοθετήθηκε

endless loop of "download - donation - download - donation ..."

ali.skouri

while trying to install Thunderbird on my new laptop I was asked to do a donation. After having done the donation I tried to download Thunderbird, then I was again forwarded to donation form. Everytime I try to download Thunderbird I get the donation form as compulsory step even if the donation is done few minutes ago!

while trying to install Thunderbird on my new laptop I was asked to do a donation. After having done the donation I tried to download Thunderbird, then I was again forwarded to donation form. Everytime I try to download Thunderbird I get the donation form as compulsory step even if the donation is done few minutes ago!

Όλες οι απαντήσεις (2)

Donations are not compulsory.

Where are you trying to download Thunderbird?

The following link might be helpful: thunderbird download https://support.mozilla.org/en-US/questions/1511753

Quotation from the above link:

3. After you click "Download" button, the page will show request for donation, but you should find the downloaded file on the top right corner of your browser.

Please see the attached images in the above link.

Τροποποιήθηκε στις από τον/την Yu5tiqX9og