Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Αρχειοθετήθηκε

hanging and freezing

Thunderbird Καταρρεύσεις και αργές επιδόσεις
christ1 απαντήθηκε
Deborah Long
Deborah Long

Hi. I hope you can help me. I have already asked my husband for help and he has tried and failed. (And he's an IBM engineer).

I have been using Thunderbird for decades.

I have installed Thunderbird (V128.6.lesr) on my new Lenovo Yoga 9, Windows 11. It constantly hangs and is slow to load. It doesn't recognize my addresses when I use compose, even though my address books are installed. I have uninstalled, reinstalled, tried troubleshooting/safe mode multiple times. I have compacted. Emptied junk. Everything. I have copied my old settings into the new installation. Nothing works.

I think I need someone to just look at my Thunderbird set up. Someone a lot younger than I am who knows what he or she is doing.

Please help.

Hi. I hope you can help me. I have already asked my husband for help and he has tried and failed. (And he's an IBM engineer). I have been using Thunderbird for decades. I have installed Thunderbird (V128.6.lesr) on my new Lenovo Yoga 9, Windows 11. It constantly hangs and is slow to load. It doesn't recognize my addresses when I use compose, even though my address books are installed. I have uninstalled, reinstalled, tried troubleshooting/safe mode multiple times. I have compacted. Emptied junk. Everything. I have copied my old settings into the new installation. Nothing works. I think I need someone to just look at my Thunderbird set up. Someone a lot younger than I am who knows what he or she is doing. Please help.

Όλες οι απαντήσεις (2)

david
david
  • Κορυφαίοι 10 εθελοντές

Can you post a screenshot of the problem when attempting to use an email address? That may help.

christ1
christ1
  • Κορυφαίοι 25 εθελοντές
  • Συντονιστής

What is your anti-virus software?