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Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

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Downloading a letter

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houseoffrancis
houseoffrancis

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request."

When I try to open this letter using Google Chrome I have no problem!

What is happening with Firefox and how do I access the letter successfully?

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request." When I try to open this letter using Google Chrome I have no problem! What is happening with Firefox and how do I access the letter successfully?

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Dropa
Dropa

Did you contact your Bank about this download issue? And did you try in Private Mode window browser to verify it's not a Addon and if not then it would be something you need to ask the Bank why it's failing to download.