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Payments: I am trying to PAY for Mozilla VPN but payment not accepted

  • 3 απαντήσεις
  • 7 έχουν αυτό το πρόβλημα
  • 77 προβολές
  • Τελευταία απάντηση από RalphPlatten

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when trying to sign up for the Mozilla VPN the payment fails with the following message: ¨the currency of this subscription is not valid for the country associated with your payment.¨ I get this message both with my credit card or with paypal. Both payment methods are being used succesfully all the time, but Mozilla seems no to like it ??? I am travelling from Spain, thru France and I am in Belgium now, alle EU currency countries so what is going wrong here. Might Mozilla working from the UK for their EU operations? Is that what fails?

I need a good VPN so I appreciate any help here, thanks Rina

when trying to sign up for the Mozilla VPN the payment fails with the following message: '''¨the currency of this subscription is not valid for the country associated with your payment.¨''' I get this message both with my credit card or with paypal. Both payment methods are being used succesfully all the time, but Mozilla seems no to like it ??? I am travelling from Spain, thru France and I am in Belgium now, alle EU currency countries so what is going wrong here. Might Mozilla working from the UK for their EU operations? Is that what fails? I need a good VPN so I appreciate any help here, thanks Rina

Επιλεγμένη λύση

Pleas sort this out. My UK card works outside the UK, albeit with a small extra charge. How come this is not the case for your payment system?

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Όλες οι απαντήσεις (3)

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I, like many other people spend my time in more than one country, each with its own currency, but all my credit cards are in my country of domicile, Switzerland. Of course there is a small charge incurred for other currencies, so it would be better to avoid it by allowing the currency to be set either at the time of payment, or by saving it in the account settings. In the short term, you could just change the refusal to a warning with Continue/Abort buttons ... get coding

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Επιλεγμένη λύση

Pleas sort this out. My UK card works outside the UK, albeit with a small extra charge. How come this is not the case for your payment system?

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I guess we are a very small minority, and of no interest to the world at large