Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Επιλύθηκε Αρχειοθετήθηκε

Connection to server reset

steveswoop

Our Thunderbird email system updated to 78.4.0 last night however, in trying to receive or send emails we get the 'connection to server.... was reset' and nothing comes through. Everything was working fine before last night and the update. Given that we are fairly minimal in or computer knowledge please could you kindly advise on how we can resolve this problem. Many thanks....Steve

Our Thunderbird email system updated to 78.4.0 last night however, in trying to receive or send emails we get the 'connection to server.... was reset' and nothing comes through. Everything was working fine before last night and the update. Given that we are fairly minimal in or computer knowledge please could you kindly advise on how we can resolve this problem. Many thanks....Steve
Προβολή απάντησης εντός συζήτησης

Επιλεγμένη λύση

Logged on this morning and still cannot retrieve or send emails. We tried the solution above but it made no difference. There is a padlock sign on both of the email accounts - is this indicative of the problem? We are a small business and really need to get the email system working again after the update to 78.4.0 a couple of days ago. Please can you advise asap. Many thanks for your help.....Steve

Όλες οι απαντήσεις (5)

Hi Wayne, I followed your instructions but setting this value to 1 still does not work. What can I try next? Regards....Steve

Hi Wayne, I followed your instructions but setting this value to 1 still does not work. What can I try next? Regards....Steve

Επιλεγμένη λύση

Logged on this morning and still cannot retrieve or send emails. We tried the solution above but it made no difference. There is a padlock sign on both of the email accounts - is this indicative of the problem? We are a small business and really need to get the email system working again after the update to 78.4.0 a couple of days ago. Please can you advise asap. Many thanks for your help.....Steve

Problem resolved. Host server was changed and now emails can be accessed.