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Firefox crashed and needs to be closed before I do anything else

Shadow110 απαντήθηκε
Barin1

Firefox crashed. Upon reopening it asked "Restore Session" or "Close Session". I chose "Close". Since then I can neither open Firefox nor install new Firefox.

Firefox crashed. Upon reopening it asked "Restore Session" or "Close Session". I chose "Close". Since then I can neither open Firefox nor install new Firefox.

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Profile : Make a new one since Firefox has to be closed make active.

Then uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

It should open into the New Profile then you will have to move stuff to it from the old one. Be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

Please let us know if this solved your issue or if need further assistance.