Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Cannot open Firefox due to this message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ cor-el

apudan
apudan
more options

I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit

Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.

Thanks

I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
more options

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

Do a clean reinstall and delete the Firefox program folder.