Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.
Wode archive me

error message cannot connect to server

Firefox
cor-el replied
dezrad
dezrad

I have previously used mozilla firefox but now it says Firefox can't establish a connection to the server at www.virginmedia.com. I am able to use internet using internet explorer any ideas

I have previously used mozilla firefox but now it says Firefox can't establish a connection to the server at www.virginmedia.com. I am able to use internet using internet explorer any ideas

All Replies (1)

cor-el
cor-el
  • Moderator
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also http://kb.mozillazine.org/Error_loading_websites - "Error_loading_some_websites"