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Lose of connectivity and the ability to send/receive emails.

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  • Nuɖoɖo mlɔetɔ Lin
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tbrunhart
tbrunhart

As of March 24, my Mozilla Thunderbird email seemingly cannot connect to the internet. Therefore, I have no ability to receive of send emails. I am a member of the Best Buy tech support capability and their technicians spent several hours trying to correct this issue and finally stated that I need to seek actual Mozilla Thunderbird technician support to correct the lack of connectivity.

As of March 24, my Mozilla Thunderbird email seemingly cannot connect to the internet. Therefore, I have no ability to receive of send emails. I am a member of the Best Buy tech support capability and their technicians spent several hours trying to correct this issue and finally stated that I need to seek actual Mozilla Thunderbird technician support to correct the lack of connectivity.

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tbrunhart
tbrunhart Biabia la

Further amplification: WHen trying to connect, I get the following error message:

Thunderbird Authentication failure while connecting to server imap.gmail.com

Lin
Lin
  • Top 25 Contributor

Have you checked in the Gmail web mail site that IMAP or POP3 access is enabled?

Here are my working Gmail incoming (IMAP) and outgoing (SMTP) settings. How do they compare with yours?

Incoming Server Type: IMAP Mail Server Incoming Server Name: imap.gmail.com Port: 993 User Name: <my email address> Connection Security: SSL/TLS Authentication method: OAuth2

SMTP Server Name: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: <my email address>

Bia biabia

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