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Can't re-install email account

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ david

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I am currently using Thunderbird v 140.3.0esr.

I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.mail.yahoo.com' and below it was a message 'too many attempts' it does not let me enter any information. If I copy the address in the message header into a browser it only brings me back to the pop up. It only pops up for this particular email account and not for any other ones installed.

I have tried changing the password through settings which hasn't made any difference. I can go into my account through a web browser which does not show any problems with external accounts.

I tried deleting the whole account line in password manager but this had again made no difference and I still got the pop up. I then deleted the whole account to re-install it again but it is failing to re-install as it gets stuck looking for the configuration settings and goes no further.

I have tried re-installing off line and it immediately finds the settings but I can't go any further as I need to be on line and to do that I therefore have to cancel the application.

Any help with this would be appreciated.

Regards JL

I am currently using Thunderbird v 140.3.0esr. I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.mail.yahoo.com' and below it was a message 'too many attempts' it does not let me enter any information. If I copy the address in the message header into a browser it only brings me back to the pop up. It only pops up for this particular email account and not for any other ones installed. I have tried changing the password through settings which hasn't made any difference. I can go into my account through a web browser which does not show any problems with external accounts. I tried deleting the whole account line in password manager but this had again made no difference and I still got the pop up. I then deleted the whole account to re-install it again but it is failing to re-install as it gets stuck looking for the configuration settings and goes no further. I have tried re-installing off line and it immediately finds the settings but I can't go any further as I need to be on line and to do that I therefore have to cancel the application. Any help with this would be appreciated. Regards JL

Ŋuɖoɖo si wotia

try this: go to settings>general and untick the experimental setup wizard and retry your setup. see attached.

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (3)

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Your problem may be happening if you are using the wrong password. Yahoo requires a different password when using an email client and requires OAUTH2 authentication. This URL may assist: https://help.yahoo.com/kb/SLN15241.html

Helpful?

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Hi, thank you for your reply. I know about that and changed the password obtained from yahoo but made no difference. As the account has been deleted I need to be able to re-install it which is the problem now.

Helpful?

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Ɖɔɖɔɖo si wotia

try this: go to settings>general and untick the experimental setup wizard and retry your setup. see attached.

Helpful?

Bia biabia

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