Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox browser version 143.0 disfunctioning?

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 16 views
  • Nuɖoɖo mlɔetɔ Paul

more options

Dear Community,

Using Cloud applications via browser and my mail webbased I have Firefox installed. This browser was in my opinion always the better choice, but last months I experience strange behavior, cache issues, freezing pages, crashing tabs which is very annoying and frustrating when working in the cloud. In the same session it is possible that I suddenly can't open objects anymore or click on URL's, buttons not reacting or even can't login again, even when I just was logged in successfully. After refreshing and restarting the browser or sometimes even after restarting my device, everything is working properly again for a while. The same issues I have when using the incognito browser, especially when I use this for cloud application for example. I can't explain and my questions are: - anyone experiencing, familiar with and or know of this same kind of browser behavior and - if yes, how to solve this?

Thanks in advance and kind regards,

Aad

Dear Community, Using Cloud applications via browser and my mail webbased I have Firefox installed. This browser was in my opinion always the better choice, but last months I experience strange behavior, cache issues, freezing pages, crashing tabs which is very annoying and frustrating when working in the cloud. In the same session it is possible that I suddenly can't open objects anymore or click on URL's, buttons not reacting or even can't login again, even when I just was logged in successfully. After refreshing and restarting the browser or sometimes even after restarting my device, everything is working properly again for a while. The same issues I have when using the incognito browser, especially when I use this for cloud application for example. I can't explain and my questions are: - anyone experiencing, familiar with and or know of this same kind of browser behavior and - if yes, how to solve this? Thanks in advance and kind regards, Aad

A.P.Dijksman trɔe

All Replies (1)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.