Flash Player update message
I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;
https://support.mozilla.org/en-US/questions/1473866
I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?
notnats trɔe
All Replies (10)
Hi,
I'm sorry you didn't get help the previous time. Thank you for flagging the app unavailability, I've been able to reproduce it and created a bug report on WebCompat: https://webcompat.com/issues/176493
Let's now wait for our WebCompat team to look into it. I'll keep you updated.
Thank you Denys! Hopefully somebody will provide a solution. I cannot believe I could be the only user to experience this problem.
Just a short reminder, you can follow bug 1988133 to stay updated. As stated there, UA spoofing resolves the issue, so you may use it as a temporary workaround. In Firefox:
- Press Ctrl+Shift+M to enter the Responsive Design Mode.
- In the first drop-down menu select Edit device list.
- Enable all the laptops and then select one of them.
- Click the Select a predefined User Agent button next to UA:
- Select Chrome Desktop in the drop-down menu.
- Reload the page (you can also click the Settings icon and check Reload when user agent is changed).
You can also add an extension to Firefox that does the same trick without entering the Responsive Design Mode.
Denys trɔe
While it works temporarily it doesn't stay, therefore I have to do that temp solution each time. Sorry, but Firefox is done for me. I love it but if I cannot use it all the time without using temporary work arounds for a problem that should have been fixed several years ago then I can't see waiting. Guess my problem is not that important.
There are still people looking into this matter for you - it is still an open bug ticket and I hope we can resolve it for you very soon.
Since this is the second time in seven months I have asked this question and the answer I receive is essentially the same as you have said, "There are still people looking into this matter for you - it is still an open bug ticket and I hope we can resolve it for you very soon." I am not holding out much hope. I have gotten used to not using Firefox and frankly I am doubtful that it will be fixed. I am still hanging onto Firefox and keeping it updated but other than that I never open it.
I mentioned the extensions, you could give a try to our recommended Chrome Mask, which does the work for you.
I did add Chrome Mask extension, enabled it for the site and alas, it did NOT work. I still get the very same message.
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