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Disney Plus Won't Play Videos

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  • Nuɖoɖo mlɔetɔ Paul

Basically every time I try to play a video on Disney Plus, it will load for a few moments and then show me a black screen. I've tried updating, I've tried disabling and reenabling DRM, nothing helped. I'm using Zen Browser if that makes a difference.

Basically every time I try to play a video on Disney Plus, it will load for a few moments and then show me a black screen. I've tried updating, I've tried disabling and reenabling DRM, nothing helped. I'm using Zen Browser if that makes a difference.

All Replies (1)

Hi

This does not sound like an issue with Firefox but is something that the Zen support team should be able to help you with.