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"next slide" and "previous slide" buttons do not appear on websites (e.g. MSN)

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
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  • Nuɖoɖo mlɔetɔ Jim
  • Wo ɖo eŋu

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

Ŋuɖoɖo si wotia

The "chosen solution" found in the following article appears to have resolved the problem. https://support.mozilla.org/en-US/questions/1221725.

That is: Forget the website from history and maybe also delete the website's cookies.

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Ɖɔɖɔɖo si wotia

The "chosen solution" found in the following article appears to have resolved the problem. https://support.mozilla.org/en-US/questions/1221725.

That is: Forget the website from history and maybe also delete the website's cookies.