Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.
Solved Wode archive me

Send Message Error: smtp692.syd.oss-core.net

Thunderbird Troubleshooting
rkosidlo replied 2 ƒe siwo va yi
rkosidlo
rkosidlo

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues) Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net." Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password
Screen ƒe photowo kpe ɖe eŋu
rkosidlo
rkosidlo Biabia la
Xle ŋuɖoɖo sia le goya me

Ɖɔɖɔɖo si wotia

Guess what? They don't support global roaming... a VPN has solved my problem 🎉

All Replies (5)

Matt
Matt
  • Contributor Ga 25 wo

Just a guess, But it is quite probable that iprimus do not let you send mail using their server unless you connect to the internet using their ISP service. Have you asked them if they support global roaming with email?

rkosidlo
rkosidlo Biabia la

Thank you for your suggestion, Matt. I will shoot off a message to iPrimus and check.

rkosidlo
rkosidlo Biabia la

Ɖɔɖɔɖo si wotia

Guess what? They don't support global roaming... a VPN has solved my problem 🎉

Matt
Matt
  • Contributor Ga 25 wo

I find that incredibly funny.... Usually it is the VPN that causes the issues because it global roams without you going anywhere.

rkosidlo
rkosidlo Biabia la

Glad I was able to give you something to laugh about!