Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Use of Apple app-specific password causing problems

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ sfhowes

acc.junk
acc.junk
more options

I use Thunder bird v.115.8.1 64bit for sending emails. I have several accounts (gmail, apple, talktalk, etc) but the only account that has stopped working for at least a year is the Apple account. It used to be xxxxxx@me.com but now is xxxxxx@icloud.com. I have gone through the instructions both on the Apple site and on your modzilla site several time and it will not allow emails to be sent. Receiving is usually ok, but sending always ends up with messages ranging from "reenter password " to "SMTP server not recognised".

SMTP Settings are currently: email address: myname@icloud.com smtp server: smtp.mail.me.com Port: 587 Connection: SSL/TLS Authentication method:Password User name: myname@icloud.com

IMAP imap.mail.me.com Port:993 Connection: SSL/TLS Authentication method:Password

I suspect it may be the app-specific password that is to blame but it is not possible to check in Apple's site. You can only replace the password and write it down. However the pw is displayed when you check the saved passwords in Thunderbird which I have verified.

Any thoughts?

I use Thunder bird v.115.8.1 64bit for sending emails. I have several accounts (gmail, apple, talktalk, etc) but the only account that has stopped working for at least a year is the Apple account. It used to be xxxxxx@me.com but now is xxxxxx@icloud.com. I have gone through the instructions both on the Apple site and on your modzilla site several time and it will not allow emails to be sent. Receiving is usually ok, but sending always ends up with messages ranging from "reenter password " to "SMTP server not recognised". SMTP Settings are currently: email address: myname@icloud.com smtp server: smtp.mail.me.com Port: 587 Connection: SSL/TLS Authentication method:Password User name: myname@icloud.com IMAP imap.mail.me.com Port:993 Connection: SSL/TLS Authentication method:Password I suspect it may be the app-specific password that is to blame but it is not possible to check in Apple's site. You can only replace the password and write it down. However the pw is displayed when you check the saved passwords in Thunderbird which I have verified. Any thoughts?
Screen ƒe photowo kpe ɖe eŋu

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Does it make any difference if the outgoing security is STARTTLS on 587?

https://support.apple.com/en-ca/102525

mrjb7grhz4
mrjb7grhz4
more options

It’s not working with any combination of port and authorisation. I’ve spent months trying.

sfhowes
sfhowes
  • Top 25 Contributor
more options

What is the antivirus, or VPN, if in use? Try with OS X in safe mode to bypass startup apps.

https://support.apple.com/en-ca/guide/mac-help/mh21245/mac