Add On Awesome screenshot does not store selected data since version 18.02 on W7, Vista & XP computers. Are you aware of this?
Add On Awesome screenshot does not store selected data since version 18.02 on W7, Vista & XP computers. It looks like it works down to last action of storing the selected data in Awesome screenshot, but after ´save data´the downloads window does not appear and the data is not stored and no error message. I have several computers here they all showed the same problem after upgrading to FF version 18.01 was executed. I downgraded to FF 17.0 (i did not have FF18.0 anymore) and Awesome screenshot worked normally again.
I tried to see what troubleshooting (below) would do, but as i have FF version 17.0 running now the info below is of no use, i guess.
Wšykne wótegrona (1)
The newest version of Awesome Screenshot Plus - Capture, Annotate & More (version 2.3.9) corrects that problem. The add-on page has not been updated by the add-on developer to show the latest version and automatic add-on update will not update to the new version - correcting that problem is the add-on developer's responsibility, not Mozilla's.
To get the new version 2.3.9, do one of the following:
- this is the direct link without going through the steps below, then click "Add to Firefox" button to the right of version 2.3.9 - https://addons.mozilla.org/en-US/firefox/addon/awesome-screenshot-capture-/versions/
- go to the add-on page https://addons.mozilla.org/en-US/firefox/addon/awesome-screenshot-capture-/ , scroll to the bottom of that page and expand the Version Information section and click on "See complete version history", on the next page that lists the versions, click "Add to Firefox" button to the right of version 2.3.9
NOTE: Even though this is supposed to be a "Restartless" add-on, I found it necessary to restart Firefox after the install.
You should check your Plugins and update as needed.
- Check your Plugins - https://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612 (not the same as Flash/Adobe Flashplayer)
- http://kb.mozillazine.org/Shockwave
- Download, save, close all browsers, run the installer you just downloaded - http://get.adobe.com/shockwave/