Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

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Something called My Start has just appeared and it screws up everything. How can I get rid of it?

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  • Slědne wótegrono wót NancyJane2012

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When I installed Firefox on my new computer, it came with a new thing called incredimail and My Start. It screwed up everything, making it impossible to restore my settings. I deleted Incredimail using the Control Panel but My Start continues to upload everytime I open Firefox. I can't find it in my list of programs or in my program file on my C drive. How do I get rid of the damn thing? Jim MacNeill

When I installed Firefox on my new computer, it came with a new thing called incredimail and My Start. It screwed up everything, making it impossible to restore my settings. I deleted Incredimail using the Control Panel but My Start continues to upload everytime I open Firefox. I can't find it in my list of programs or in my program file on my C drive. How do I get rid of the damn thing? Jim MacNeill

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After uninstalling Incredimail (free) on my laptop, I also couldn't get rid of the MyStart search option. Waste many hours. Easy answer... Firefox home page... Firefox drop down menu on upper left... select help... select troubleshooting information... click on Reset Firefox! Voila! Problem gone!