Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox crashes

  • 1 wótegrono
  • 1 ma toś ten problem
  • 8 naglědow
  • Slědne wótegrono wót John99

dalšne nastajenja

Both Firefox and Thunderbird crash on startup. I get the "I'm sorry...." box when I click on each program. Firefox will also not open in SafeMode...same crash message appears. Both programs seemed to work fine yesterday then the problem appeared today. I have performed a full system scan to check for virus/malware etc but came up clean using Norton with the latest data file. I also just updated Adobe Flash player but it did not fix the problem.

Both Firefox and Thunderbird crash on startup. I get the "I'm sorry...." box when I click on each program. Firefox will also not open in SafeMode...same crash message appears. Both programs seemed to work fine yesterday then the problem appeared today. I have performed a full system scan to check for virus/malware etc but came up clean using Norton with the latest data file. I also just updated Adobe Flash player but it did not fix the problem.

Wšykne wótegrona (1)

dalšne nastajenja

Unable at the moment to get the crash report, any other crash ID available ?

Recent common causes

Now obtained info

  • crash report cb8045ad-099f-4c6c-a3d5-a98092111115
  • Signature: js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*)
  • I am wondering if it is related to Bug 691847 - Firefox Startup Crash @ js::Bindings::getLocalNameArray

I suggest you update to Firefox 8, (which is itself being updated to 8.0.1 at least on Mac s very shortly due partly to crashing problems).


Probably worth keeping an eye on contributors forum: /forums/contributors/707773?last=43589&page=2#post-43587

I did note some comments about explosive crash reports on Firefox 7, and clearly Firefox 8 is also having problems.