Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes

  • 3 wótegrona
  • 1 ma toś ten problem
  • 10 naglědow
  • Slědne wótegrono wót cor-el

malibujohn
malibujohn
more options

I had a firefox crash, and when I re-open firefox I get a report that says: We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

when I try to click the restart button it just keeps bringing up the same prompt. I've restarted, shut down and done everything I can think of to no success.

I had a firefox crash, and when I re-open firefox I get a report that says: We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. when I try to click the restart button it just keeps bringing up the same prompt. I've restarted, shut down and done everything I can think of to no success.

Wšykne wótegrona (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

malibujohn
malibujohn Pšašaŕ
more options

I have tried to run firefox in safe mode but get the same message.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: