Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Firefox will not update after installing new version

  • 1 wótegrono
  • 29 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót James

more options

I have repeatedly updated Firefox (both by updating and by uninstalling completely and re-installing a fresh copy of the latest version) and when I go to HELP > ABOUT FIREFOX it shows I have version 6.0.2

BUT

SEVERAL sites (including Mozilla.com) give me pop-up notices saying I am using an outdated version of Firefox and need to upgrade. Firefox on this PC even looks and acts different than it does, for example on my other Windows 7 PC (which also has v 6.0.2)

HOW can I get Firefox to actually fully update itself and not only report that it's the latest version (I see that in the config it's reporting v 3.0.11) but to act like the latest version?

Like I said, I have tried uninstalling it completely and installing a fresh copy downloaded from Mozilla.com.

I have repeatedly updated Firefox (both by updating and by uninstalling completely and re-installing a fresh copy of the latest version) and when I go to HELP > ABOUT FIREFOX it shows I have version 6.0.2 BUT SEVERAL sites (including Mozilla.com) give me pop-up notices saying I am using an outdated version of Firefox and need to upgrade. Firefox on this PC even looks and acts different than it does, for example on my other Windows 7 PC (which also has v 6.0.2) HOW can I get Firefox to actually fully update itself and not only report that it's the latest version (I see that in the config it's reporting v 3.0.11) but to act like the latest version? Like I said, I have tried uninstalling it completely and installing a fresh copy downloaded from Mozilla.com.

Wšykne wótegrona (1)

more options

Your User Agent used to post with is Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 FBSMTWB

See https://support.mozilla.com/en-US/kb/new?title=Web+sites+or+add-ons+incorrectly+report+incompatible+browser

Check the general.useragent prefs on the about:config page. You can open the about:config page via the Location (address) bar, just like you open a website.

Filter: general.useragent

If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.


It may likely be due to the FBSMTWB on end of your useragent that the Fast Browser Search toolbar extension you have now or had and it added on to UA.

Wót James změnjony