Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Cannot use my Common Access Card (CAC) to login to https://www.us.army.mil

  • 3 wótegrona
  • 10 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót Chief Geek

dale.ruebel
dale.ruebel
more options

Mozilla Firefox will not recognize my CAC certificates. I am using ActivClient Agent to read my card and it shows all of my certificates but when I get into Firefox I cannot log in with my CAC to any of the sites. I don't have this problem with IE.

Mozilla Firefox will not recognize my CAC certificates. I am using ActivClient Agent to read my card and it shows all of my certificates but when I get into Firefox I cannot log in with my CAC to any of the sites. I don't have this problem with IE.

Wšykne wótegrona (3)

Chief Geek
Chief Geek
more options

Have you "taught" Firefox how to use the CAC? Look at http://militarycac.com/firefox.htm for instructions.

CW3 Michael J. Danberry

dale.ruebel
dale.ruebel Pšašaŕ
more options

I tried this out and got an error message that said unable to load module. Logged on as administrator and had a CAC in the computer that was registering in ActivClient.

Chief Geek
Chief Geek
more options

Unfortunuately, it does not always work. This is the problem I used to have. I am not sure what actually ended up fixing the problem. It may have been a reinstall of ActivClient, or of the computers' operating system. 

 I used to, and will continue to recommend for CAC use, to use Internet Explorer.  At least you don't have to teach it how to use it like Firefox.