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update to 4.0 does not access Firefox any more, get Oxc0000056 error message

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  • Slědne wótegrono wót Xircal

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Whenever I start up Firefox I get a message asking for permission for Mozilla to make changes to my computer. I run W7. If I allow it the next message I get is an Error Oxc0000056 and Firefox will not start again. I have to do a Restore which removes the changes and puts back 3.6 and everything works again. Why does this happen? What do I need to do to make 4.0 work or stop the 'allow to make change' message? Explorer runs okay with no hassles, and after using Mozilla for 10 years I am considering switching. DO SOMETHING!!

Whenever I start up Firefox I get a message asking for permission for Mozilla to make changes to my computer. I run W7. If I allow it the next message I get is an Error Oxc0000056 and Firefox will not start again. I have to do a Restore which removes the changes and puts back 3.6 and everything works again. Why does this happen? What do I need to do to make 4.0 work or stop the ''''allow to make change'''' message? Explorer runs okay with no hassles, and after using Mozilla for 10 years I am considering switching. DO SOMETHING!!

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Please do the following.

  1. Go to Download Firefox 4.0.1 and download the installation file to your desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.