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I cannot move my profile to a new computer

Firefox
cor-el jo wótgronił pśed pśed 15 lětami
sarai-sf
sarai-sf

I am trying to assist someone to move her profile to a new computer. Old system is Windows XP. New system is Windows 7. Same version of Firefox. I think I have followed the step-by-step instructions for how to back up and restore a profile in order to move it, but when Firefox is opened her history and bookmarks are not available. Even when I try moving just individual files from one profile to another, that seems to have no effect. I would appreciate any suggestions for how to successfully migrate a Firefox profile from Windows XP to Windows 7.

I am trying to assist someone to move her profile to a new computer. Old system is Windows XP. New system is Windows 7. Same version of Firefox. I think I have followed the step-by-step instructions for how to back up and restore a profile in order to move it, but when Firefox is opened her history and bookmarks are not available. Even when I try moving just individual files from one profile to another, that seems to have no effect. I would appreciate any suggestions for how to successfully migrate a Firefox profile from Windows XP to Windows 7.

Wšykne wótegrona (1)

cor-el
cor-el
  • Moderator

Make sure that you are in the correct location:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

Which files did yo move and from which location to which location?

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