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crash query

  • 4 wótegrona
  • 10 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót steveo888

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My Firefox seems to crash at least twice a day, here is the latest: fpserviceprovider.dll@0x1b40

My Firefox seems to crash at least twice a day, here is the latest: fpserviceprovider.dll@0x1b40

Wšykne wótegrona (4)

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Without seeing the actual crash report this is just a guess. The fpserviceprovider.dll file is part of the FoxyProxy Video Utility, the crash may be caused by that utility. You can try uninstalling it to see if it stops the crashes.

For info fpserviceprovider.dll@0x1b40 is not the crash report ID, the crash report ID is a long series of letters and numbers similar to this:

12da013b-76ca-43bb-aa90-bc6cf2100428

If you can post several of the recent crash report IDs it may help somebody identify the cause of your crashes. For details about how to find the crash report IDs see Troubleshoot Firefox crashes (closing or quitting unexpectedly).

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Thanks for your help so far. ere are some of the latest over the past few days. I hope this is what you're after (sorry about the formatting): bp-71584236-148c-4a49-b3c0-7a5ca211051515-May-113:27 PMbp-8225aed4-1e32-4897-97f4-98297211051415-May-114:45 AMbp-7e32b647-999f-4386-a83f-c0b45211051314-May-115:47 AM0539d992-1dc8-4265-94f3-ce1341a3b18512-May-117:19 AMbp-df63f394-6e55-47f8-b702-32bec211051111-May-118:33 PMbp-a3fc3a1b-7118-491a-9cb6-9e688211051111-May-115:51 PMbp-b3067a2a-7eb4-47d9-9e28-78d0a211051111-May-114:02 PMbp-d54a43f9-bca7-4c9a-bb43-ccecb211051111-May-113:32 PMbp-1f854342-2562-4325-a692-42a0c211051011-May-117:39 AMdf55a2a3-f7c9-4263-86d4-30f938ce1d1b10-May-116:11 PMbp-217905af-fd1b-4cea-9df1-986ff211051010-May-114:36 PMbp-2216c87e-0e02-4169-b7a2-cec50211051010-May-113:34 PMbp-abc60037-79e3-4669-82ca-8b937211050910-May-112:02 PMbp-422dd269-0b6e-43bb-9611-ab3ee211050910-May-117:07 AMbp-2dff41f8-896e-46e2-983c-0bc2c2110508

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Quite a few of those crash reports relate to bug 591358

If I am reading the crash report correctly, the cause of the crash has been identified and the fix will be included in Firefox 5 which is due for release on June 21st. There is a query in it about Firefox 4 but that has not yet been answered.

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thank you very much.