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IMAP connection

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Hello, I have a problem with Thunderbird that I don't understand and can't solve. Thunderbird can't connect to my IMAP account on the remote server perfectly even after a clean install. Incoming emails are downloaded, but only 82 out of 5600 outgoing emails. All login details are correct, I tried STARTTLS settings on the correct ports, but there is no change. I see in the Activity Manager that the connection between the server and the client is lost several times a minute. There is no network error, both I and the internet service provider have checked the connection. The client is running the Win11 operating system.

Robert

Hello, I have a problem with Thunderbird that I don't understand and can't solve. Thunderbird can't connect to my IMAP account on the remote server perfectly even after a clean install. Incoming emails are downloaded, but only 82 out of 5600 outgoing emails. All login details are correct, I tried STARTTLS settings on the correct ports, but there is no change. I see in the Activity Manager that the connection between the server and the client is lost several times a minute. There is no network error, both I and the internet service provider have checked the connection. The client is running the Win11 operating system. Robert
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Matt
Matt
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Do you have an antivirus scanning encrypted connections or email specifically. Both actions can cause issues as you describe if it goes wrong and it appear to go wrong a lot if the reporting in these forums are anything to go by.

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