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Moved Thunderbird folder from old computer to new but cannot access mailbox or old emails

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  • Slědne wótegrono wót david

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Thunderbird is running (apparently properly) on both my (old) HP laptop, and on my (new) Samsung laptop. But the Thunderbird address book on the Samsung only shows the email addresses associated with emails that have been sent or received since I installed Thunderbird on the Samsung. It does not include the rest of my address book. Similarly, it only contains the emails that have been sent or received since I installed Thunderbird on the Samsung. When I follow the instructions to open the (Thunderbird) profile folder, I get a message that says “C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fbclykvb.default-esr is unavailable.”

With help from Currys (where I had bought the Samsung), we were able to copy the (ApsData) Thunderbird folder from the (old) HP laptop to the (new) Samsung) laptop. (They also ran something called mailmerge, but I didn’t follow the precise details.) I can now find the Thuderbird folder in the AppData/Roaming folder. In the Profiles, there are 2 subfolders, hw7ms2fs.default-release and w1a31rjn.default. w1a31rjn.default has only one file – times.json hw7ms2fs.default-release has lots of subfolders and files, but no file named fbclykvb.default-esr. Thunderbird is still working properly on the Samsung, but I still can not access my larger address book, or emails that were receive or sent by Thunderbird on the HP. How do I fix it? The people at Currys tried to help, but they don’t know much about Thunderbird, and said I needed to get support from Mozilla.

Thunderbird is running (apparently properly) on both my (old) HP laptop, and on my (new) Samsung laptop. But the Thunderbird address book on the Samsung only shows the email addresses associated with emails that have been sent or received since I installed Thunderbird on the Samsung. It does not include the rest of my address book. Similarly, it only contains the emails that have been sent or received since I installed Thunderbird on the Samsung. When I follow the instructions to open the (Thunderbird) profile folder, I get a message that says “C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fbclykvb.default-esr is unavailable.” With help from Currys (where I had bought the Samsung), we were able to copy the (ApsData) Thunderbird folder from the (old) HP laptop to the (new) Samsung) laptop. (They also ran something called mailmerge, but I didn’t follow the precise details.) I can now find the Thuderbird folder in the AppData/Roaming folder. In the Profiles, there are 2 subfolders, hw7ms2fs.default-release and w1a31rjn.default. w1a31rjn.default has only one file – times.json hw7ms2fs.default-release has lots of subfolders and files, but no file named fbclykvb.default-esr. Thunderbird is still working properly on the Samsung, but I still can not access my larger address book, or emails that were receive or sent by Thunderbird on the HP. How do I fix it? The people at Currys tried to help, but they don’t know much about Thunderbird, and said I needed to get support from Mozilla.

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It appears that your profile didn't get moved or was only partially moved. You can import the addressbook by clicking tools>import>import from a file and follow the menus for addressbook, select the sqlite option and then locate and select the abook.sqlite file from your old profile. Repeat the steps for the history.sqlite file.

I presume your email account is POP. Copying the messages from the inbox and Sent folders is messy when not part of the initial transfer. Here are steps that will at least make them accessible: - install the importexporttools NG addon - highlight Local Folders - rightclick and select the importexport option to import mbox - now locate the Mail folder on old profile - then, click the POP account folder - now, click the inbox file (IGNORE the msf file) and import it - repeat the steps for the Sent file (again, ignore the msf entry

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