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Gmail emails ending up in Junk folder

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  • Slědne wótegrono wót tinyf

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Gmail Emails I've been receiving lately have ended up in my Junk folder. Is there a way to prevent this?

I also have two Junk mail folders showing on my Gmail email address on Thunderbird. How do I delete one?

Any help would be appreciated. Thanks.

Gmail Emails I've been receiving lately have ended up in my Junk folder. Is there a way to prevent this? I also have two Junk mail folders showing on my Gmail email address on Thunderbird. How do I delete one? Any help would be appreciated. Thanks.

Wubrane rozwězanje

I suggest you close thunderbird and log into your gmail account online. There you can see if it is Gmail marking the messages junk and not Thunderbird. I also use Gmail and often find that is the cause. If you determine that Gmail is not doing it, then I suggest a review of the spam filtering features of thunderbird here: https://blog.thunderbird.net/2024/09/thunderbird-and-spam/ For the second junk filter, I suggest first determining which one is being used and then see if you can rightclick and delete the other.

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Wubrane rozwězanje

I suggest you close thunderbird and log into your gmail account online. There you can see if it is Gmail marking the messages junk and not Thunderbird. I also use Gmail and often find that is the cause. If you determine that Gmail is not doing it, then I suggest a review of the spam filtering features of thunderbird here: https://blog.thunderbird.net/2024/09/thunderbird-and-spam/ For the second junk filter, I suggest first determining which one is being used and then see if you can rightclick and delete the other.

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Thank you david for your speedy, helpful response. I'll do as you say and see if it solves the problem one way or another. I just thought it was strange that it's never been a problem before in all the years I've been using it (I'm 73 and only a little computer literate!) and now it suddenly is.

Thanks, once again. Mark

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david, I've got no mail in either of the Junk folders how do I know which one is active, please?

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My approach is to mark something junk and then see where it goes. Not high-tech, but I tend to just blunder ahead and see what happens. I'm glad to assist. :)

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Thanks again, david. I'll try that. Mark

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