Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Unexpected error upon attempting to sign in.

  • 1 wótegrono
  • 0 ma toś ten problem
  • 47 naglědow
  • Slědne wótegrono wót Nakatu

more options

Hi I normally use Firefox on my phone, but I recently decided to use it on my computer as well. Since I had forgotten my password, I reset it. After the reset, I can log in on my computer without any issues, but I cannot log in on my phone. When I try to sign in with my new password on mobile, it says the password is incorrect.

I also tried to use QR code sync, but it shows an "Unexpected error" message. At the moment, I can only access my account on my computer, but not on my phone.

Could you please help me resolve this issue?

Thank you in advance.

Hi I normally use Firefox on my phone, but I recently decided to use it on my computer as well. Since I had forgotten my password, I reset it. After the reset, I can log in on my computer without any issues, but I cannot log in on my phone. When I try to sign in with my new password on mobile, it says the password is incorrect. I also tried to use QR code sync, but it shows an "Unexpected error" message. At the moment, I can only access my account on my computer, but not on my phone. Could you please help me resolve this issue? Thank you in advance.
Pśipowjesone fota wobrazowki

Wšykne wótegrona (1)

more options

solved after resetting the password again

Wužytny?

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.