
Problem with saving templates
I am trying to save a template and TB (141.00) keeps saving it in the 'Local Folders' template subfolder. I found this archived thread about this issue: https://support.mozilla.org/km/questions/1420516
I have changed the target folder to the appropriate account subfolder, closed/restarted TB, and this behavior persists. Anybody got a solution?
Wšykne wótegrona (2)
I just attempted to follow the steps and I was successful.
After you Went to Account Settings -> Copies and Folders -. Keep message templates in: [Your account]... Did you confirm/create a folder named Templates exists in your account folder? Aft that, try to make and save a new template... Worked for me from there forward.
I think I figured it out. Previously, at Account Settings>Copies and Folders>Drafts and Templates, I had selected the first option "Templates Folder on:", and the account folder. This seemed intuitively correct, as it was the appropriate folder.
In fact, the second option "Other" must be selected, then specify the folder (Account>Inbox>Template). Now the templates are saved in the correct location.