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I can't scan the QR code from Thunderbird Desktop

  • 4 wótegrona
  • 1 ma toś ten problem
  • 153 naglědow
  • Slědne wótegrono wót lemetayeralain
  • Archiwěrowany

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfortunately I can't "Scan the QR code from Thunderbird Desktop", nothing happens when I "Align the QR code provided from Thunderbird Desktop". I wish you a good day.

Alain Le Métayer France

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfortunately I can't "Scan the QR code from Thunderbird Desktop", nothing happens when I "Align the QR code provided from Thunderbird Desktop". I wish you a good day. Alain Le Métayer France

Wšykne wótegrona (4)

Was it created with Thunderbird running in dark mode? Have you seen https://support.mozilla.org/en-US/kb/thunderbird-android-import ?

Hello, Thanks for your answer. Unfortunately dark mode doesn't change anything. I wish you a good day.

Alain Le Métayer France

Wayne Mery said

Was it created with Thunderbird running in dark mode? Have you seen https://support.mozilla.org/en-US/kb/thunderbird-android-import ?

I read several times https://support.mozilla.org/en-US/kb/thunderbird-android-import But, even in dark mode nothing changes. The problem is  : 1. "Scan the QR code from Thunderbird Desktop" 2. "Align the QR code provided from Thunderbird Desktop" → nothing happens. There is no alignment occurring, even in dark mode. Sorry to bother you with my beginner questions.

Alain France