Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Can't upload on Google Photos when using Firefox browser

  • 6 wótegrona
  • 2 matej toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót vsana5

chaemi
chaemi
more options

I'm trying to upload photos on Google Photos (photos.google.com), but I always get an error message. I tried restarting my laptop, disabling add-ons, etc., nothing worked. I had to download Chrome again just to upload my photos. Please help, thank you.

I'm trying to upload photos on Google Photos (photos.google.com), but I always get an error message. I tried restarting my laptop, disabling add-ons, etc., nothing worked. I had to download Chrome again just to upload my photos. Please help, thank you.

Wót chaemi změnjony

Wšykne wótegrona (6)

crankygoat
crankygoat
more options

What the error message exactly says is generally helpful in these situations. ;)

the-edmeister
the-edmeister
  • Moderator
more options

Please provide a screenshot of that error message.

See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

chaemi
chaemi Pšašaŕ
more options

I was able to upload 2/5 of the photos, but that took almost 30 minutes.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

gary.guenther
gary.guenther
more options

I have the same problem. My file sizes are small. (I compress.) My path names are short. I checked. I may or may not be able to upload one photo at a time but usually not. I never had any problem with this in the past. It still works fine with Internet Explorer, but I don't like to use that.

FF is broken re uploading photos to Google Albums. PLEASE FIX IT. I want it back the way it was.

vsana5
vsana5
more options

I have the same problem on 2 computers in different versions of Firefox, 76 and 77 beta, with and without antivirus. Screenshot reads "Can't upload 14 files out of 164"